Post Sales Engineer
3 weeks ago
Hightlighed:
- Possess CCNA/CCSA certification is preferred
- Willing to work extended hours & standby duty for 24/7
- At least 1-2 years relevant experience is required.
- Good exposure and training is provided.
RESPONSIBILITIES
- Be responsible for Post-sales activities of Cybersecurity or Network Performance Monitoring products.
- Involve in Large-scale (Local & Regional) Project Implementation.
- Provide on-site implementation services including testing, deployment & documentation.
- Provide technical support in ensuring customer satisfaction.
- Analyse and clarify customer queries though troubleshooting and researching existing knowledgebase articles/known issues.
- Be on routine standby to support 24×7 maintenance support calls.
- Requires the ability to communicate issues clearly and concisely.
- Excellent written and verbal communication skills are a necessary part of the job.
REQUIREMENTS:
- Bachelor’s degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field.
- At least 1-2 years relevant experience in IT industry providing network support and administration.
- Equip with knowledge & experience in networking such as routing and switching technology.
- Possess CCNA or CCSA certification.
- Analytical and possess good troubleshooting skills.
- Willing to work extended hours and on standby duty.
HOW TO APPLY:
Interested applicants, or please click on “Apply Now” and provide the below details in your resume.
- Last drawn salary
- Expected salary
- Notice period
- Reason for leaving
We regret only shortlisted candidates will be notified.
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EA License No: 19C9950
EA Personnel: Vivian Chung Fhui Tiin
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Tell employers what skills you have
Switches
Information Security
Troubleshooting
CCNA
Cyber Security
Administration
Routing
Networking
Customer Satisfaction
Solarwinds
Network Security
Checkpoint
Technical Support
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