Catering Operations Executive
5 days ago
Job Responsibilities
- Manage catering operations for events, including planning menus with clients, ensuring food and beverage delivery, setup, and service run seamlessly
- Serve as the primary point of contact for clients, discussing event requirements, offering suggestions, and ensuring all needs are met to clients' satisfaction
- Oversee the events' logistics, including transportation, staffing and resource allocation to guarantee timely execution and smooth flow of services
- Coordinate with catering staff (chefs, restaurant managers) to ensure effective communication, proper event setup, and exceptional service standards
- Ensure that all food and beverage items meet quality and safety stnadards before delivery, maintaining adherence to company's quality standards
- Monitor inventory levels of catering supplies and food, coordinate with vendors, and place orders as necessary to prevent shortages
- Assist with the budgeting proess for events, controlling costs without compromising on quality or service
- Ensure that all operations comply with health, safety and hygiene standards, and handle any emergency situations efficiently
- Collect feedback from clients' post-event, and work the the team to make continuous improvements to catering process
- Manage and coordinate last-minute delivery orders, ensuring timely dispatch and adherence to quality standards, including liaising with the kitchen team to prepare orders quickly and efficiently
Job Requirements
- Proven experience in catering, hospitality or F&B operations
- Strong organizational skills with the ability to multi-task and prioritize
- Excellent communication and interpersonal skills
- Leadership abilities with a knack for problem-solving and decision-making
- Knowledge of food safety and hygiene standards
- Flexibility to work irregular hours, including weekends and holidays
Ability to Multitask
Service Orientation
Leadership
Microsoft Office
Food Safety
Interpersonal Skills
Inventory
Sales Operations
Transportation
Customer Service
Catering
Able To Work Independently
Hospitality
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