Catering Sales Executive
2 weeks ago
Responsibilities
· Assist in driving sales performance on online channels
· Manage and respond to orders/enquiries on all e-marketplaces
· Provide professional, friendly and engaging service to ensure quality customer experience (inbound/outbound)
· Pursue sales opportunities, upselling of products and conversion of customers
· Assist with order fulfillment if needed, assembling and packing of catering products
· Communicate and coordinate with warehouse, logistics, finance and other support functions to ensure strong execution and service delivery
· Track orders and provide daily sales reporting/analysis
· Investigate and manage customer feedback and provide useful solutions to operational issues and other areas of improvement
· Assist in sales recovery processes
· Conduct price checks
· Work closely with marketing team in the execution of channel development activities through various platforms
· Assist in maintaining and updating online content, including submission of new listings for new product launches & product conversions on online platforms
· Assist in data entry, invoicing and general admin duties etc.
· Any other adhoc duties as assigned by Manager
Tell employers what skills you have
Negotiation
Sales
Upselling
Microsoft Office
Microsoft Excel
Customer Experience
Listings
Invoicing
Channel
Selling
Marketing
Data Entry
Assembling
Customer Service
Catering
Service Delivery
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