Immigration Sales Consultant

7 days ago

Singapore MAJESTIC IMMIGRATION SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Majestic Immigration Singapore is a home-grown immigration agency offering prestige services specializing in Singapore Permanent Residency and Singapore Citizenship applications.


The Immigration Sales Consultant will be responsible for driving sales and promoting immigration services to individuals or businesses seeking assistance with permanent residency, Citizenship and other immigration-related matters. This role focuses on converting prospects into clients, and ensuring that the immigration solutions provided align with client needs and goals.


Key Responsibilities:


1. Sales & Lead Generation:

- Leads will be provided.

- Qualify leads and schedule consultations with prospective clients to assess their immigration needs and requirements.

- Develop and maintain a pipeline of leads and prospects, ensuring regular follow-up and nurturing of client relationships.


2. Consultative Sales Process:

- Conduct one-on-one consultations (via phone, video conference, or in-person) with potential clients to understand their immigration needs and offer customized solutions.

- Present and explain the full range of immigration services (e.g., permanent residency, citizenship, work passes) to prospective clients.

- Address client questions and concerns, providing clear explanations of the immigration process, timelines, and associated costs.


3. Proposal & Service Offering:

- Create tailored proposals, outlining the immigration services best suited for each client’s specific needs.

- Work with the Operations team to ensure the proposed solutions meet client expectations and comply with all legal requirements.


4. Client Conversion & Closing Sales:

- Guide prospective clients through the decision-making process and encourage them to commit to services.

- Follow up with clients post-consultation to answer any lingering questions and finalize agreements.

- Close sales by securing client sign-ups and processing payments for services rendered.


5. Client Relationship Management:

- Build and maintain long-term relationships with clients to encourage referrals.

- Provide exceptional customer service throughout the sales process, ensuring a positive experience for clients.

- Stay engaged with clients during the immigration process, offering support when necessary and ensuring that they remain satisfied with the services provided.


6. Sales Reporting & Tracking:

- Maintain accurate records of sales activities, leads, conversions, and client interactions in the system.

- Report weekly or monthly sales performance, tracking metrics such as lead generation, conversion rates, and revenue targets.

- Monitor client feedback and market trends to identify areas for improvement and opportunities to increase sales.


7. Market & Product Knowledge:

- Stay informed on the latest immigration trends, regulations, and updates to immigration law to effectively communicate this knowledge to clients.

- Provide feedback to the team on client needs, competitor offerings, and market demand to help shape service offerings and marketing strategies.


Education & Experience:

- Diploma/ Degree holder in any discipline.

- Previous experience in sales or customer-facing roles.

- Experience in a consultative sales environment is highly desirable.


Sales Skills:

- Proven track record of success in sales, with experience in lead generation, negotiation, and closing deals.

- Strong consultative selling skills with the ability to understand client needs and provide appropriate solutions.

- Self-motivated and goal-oriented with a strong drive to meet or exceed sales targets.


Communication & Interpersonal Skills:

- Excellent verbal and written communication skills, with the ability to explain complex information clearly and persuasively.

- Ability to build rapport with clients and manage relationships effectively.

- Strong listening skills and a client-focused approach to sales.


Organizational Skills:

- Highly organized with the ability to manage multiple leads, clients, and follow-up activities simultaneously.

- Attention to detail and ability to manage sales documentation, contracts, and client communications accurately.


Personal Attributes:

- Strong customer service orientation, with a genuine interest in helping clients achieve their immigration goals.

- Positive, enthusiastic, and confident attitude with a strong work ethic and self-starter mentality.

- Ability to work independently, while also collaborating with the team when necessary.


Tell employers what skills you have

Product Knowledge
Negotiation
Service Orientation
Referrals
Listening Skills
Microsoft Office
Ability To Work Independently
Customerfacing
Sales Process
Selling Skills
Customer Service

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