Singapore Immigration Consultant
3 days ago
We are a home-grown immigration agency offering prestige services specializing in Singapore Permanent Residency and Singapore Citizenship applications.
Job DescriptionSales & Lead Generation:
We provide leads for our Immigration Sales Consultant role, which focuses on converting prospects into clients, ensuring that the immigration solutions provided align with client needs and goals. Key Responsibilities include qualifying leads, scheduling consultations, developing and maintaining a pipeline of leads and prospects, and regular follow-up and nurturing of client relationships.
Consultative Sales Process:
The successful candidate will conduct one-on-one consultations (via phone, video conference, or in-person) with potential clients to understand their immigration needs and offer customized solutions. They will present and explain the full range of immigration services (e.g., permanent residency, citizenship, work passes) to prospective clients, address client questions and concerns, and provide clear explanations of the immigration process, timelines, and associated costs.
Proposal & Service Offering:
The Immigration Sales Consultant will create tailored proposals outlining the immigration services best suited for each client's specific needs. They will work with the Operations team to ensure the proposed solutions meet client expectations and comply with all legal requirements.
Client Conversion & Closing Sales:
The candidate will guide prospective clients through the decision-making process and encourage them to commit to services. They will follow up with clients post-consultation to answer any lingering questions and finalize agreements. The goal is to close sales by securing client sign-ups and processing payments for services rendered.
Client Relationship Management:
The Immigration Sales Consultant will build and maintain long-term relationships with clients to encourage referrals. They will provide exceptional customer service throughout the sales process, ensuring a positive experience for clients. The candidate will stay engaged with clients during the immigration process, offering support when necessary and ensuring that they remain satisfied with the services provided.
Sales Reporting & Tracking:
Maintaining accurate records of sales activities, leads, conversions, and client interactions in the system is crucial. The candidate will report weekly or monthly sales performance, tracking metrics such as lead generation, conversion rates, and revenue targets. Monitoring client feedback and market trends will help identify areas for improvement and opportunities to increase sales.
Market & Product Knowledge:
The Immigration Sales Consultant should stay informed on the latest immigration trends, regulations, and updates to immigration law to effectively communicate this knowledge to clients. Providing feedback to the team on client needs, competitor offerings, and market demand will help shape service offerings and marketing strategies.
Requirements:
- Diploma/ Degree holder in any discipline.
- Previous experience in sales or customer-facing roles.
- Experience in a consultative sales environment is highly desirable.
Salary Range: $50,000 - $70,000 per annum, depending on experience.
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