Head of Customer Engagement

Roles & ResponsibilitiesThe Head (Community Engagement) oversees the outreach wing of the SPCA. The appointed candidate oversees a team that manages SPCA Singapore's communications, merchandising, volunteer engagement, fundraising, digital engagement, education, and advocacy efforts. You will lead a department comprising of five managers, comprising of two...

About UsNanyang Technological University (NTU) is a leading research university that strives to advance knowledge and provide a supportive community that fosters innovation and creativity. As an Assistant Head, Strategic Planning and Engagement, you will play a crucial role in helping us achieve our vision of being a pioneering institution that shapes a...

We are seeking a dynamic and results-driven Head, Membership & Engagement, to lead our membership engagement and growth strategy. The ideal candidate will be an outgoing professional with a strong ability to connect with people, build meaningful relationships, and drive membership value. RESPONSIBILITIES Develop and execute strategies to attract, engage,...

Roles & ResponsibilitiesJOB SUMMARYWe are seeking an accomplished and visionary professional to join our team as the Head, Engagement Journeys & Experience Delivery for our Wealth & Retail Banking. The role is responsible for leading the vision, strategy and execution of Client Engagement Journeys and uplifting experiences across digital...

Roles & ResponsibilitiesPosition BriefThe position of APAC Sales Head of Premium Engagements (PE) services, provides leadership, drives the execution of growth plans and ensures GTM across APAC for Premium Engagement Services (PE). The PE Sales Head is a part of the APAC Services management team and works closely with the Market Unit Leadership, PE teams and...

Roles & ResponsibilitiesPosition BriefThe position of APAC Sales Head of Premium Engagements (PE) services, provides leadership, drives the execution of growth plans and ensures GTM across APAC for Premium Engagement Services (PE). The PE Sales Head is a part of the APAC Services management team and works closely with the Market Unit Leadership, PE teams and...

Roles & ResponsibilitiesHead Of Customer Service (Gaming)We have been engaged by our client who is a leader in the Gaming Industry in search for a Head of Customer Service. Key ResponsibilitiesBuild a global customer service system according to business needs, develop service strategies, and drive implementation to support players across multiple languages. ...

Job Summary:We are seeking a Customer Engagement Expert to join our team at Suu Balm: Good Pharma Dermatology. As a Customer Engagement Expert, you will be responsible for engaging with customers, providing them with excellent customer service, and promoting our products.Main Responsibilities:Engage with customers and provide them with excellent customer...

Roles & ResponsibilitiesJOB SUMMARY We are seeking an accomplished and visionary professional to join our team as the Head, Engagement Journeys & Experience Delivery for our Wealth & Retail Banking. The role is responsible for leading the vision, strategy and execution of Client Engagement Journeys and uplifting experiences across...

Roles & ResponsibilitiesThe Head of Customer Go-to-Marketing (Singapore) is an exciting opportunity, reporting to the Country Manager (Singapore) where you will lead a team to drive business growth through strategic trade marketing initiatives, enhancing engagement with real estate agents and developers. The role involves developing and executing GTM...

Job DescriptionAn Opportunity for LeadershipAs a key member of our team, you will be responsible for leading engagement programmes with stakeholders, collaborating with the Private, Public, and People Sectors on Whole-of-Government policies, and keeping key stakeholders engaged. Your primary objective will be to chart out engagement programmes that capture...

What The Role Is You will lead a team in developing and implementing policy initiatives that strengthen support for Total Defence and National Education to enhance commitment to defence (C2D) and commitment to Singapore (C2S). What You Will Be Working On Develop and implement policy initiatives Lead engagement programmes with stakeholders Collaborate with...

Sales Role SummaryThe Sales Promoter role at Sovereign Marketing involves working in a dynamic team environment to promote client services and engage with clients to provide excellent customer service.Main ResponsibilitiesPromoting client services to potential customers through various channelsBuilding strong relationships with clients to understand their...

Roles & ResponsibilitiesThe Marketing and Customer Engagement Specialist will play a role in supporting Subnero's marketing and customer engagement efforts. This position will involve creating and managing digital content, engaging with customers to understand their needs, and facilitating support conversations to ensure customer satisfaction.Key...

Roles & ResponsibilitiesWe are seeking a dynamic and customer-focused individual to join our team as Customer Engagement Executive. In this role, you will play a key part in ensuring a positive and professional customer experience by conducting outbound welcome calls and addressing customer needs with care.Responsibilities:Conduct welcome check-in calls with...

About the National Institute of Education (NIE) The National Institute of Education (NIE), Singapore, is a leading institution in teacher education and plays a vital role in preparing teachers and providing professional development programs for educators. Our vision is to be an Institute of Distinction: Leading the Future of Education , and our mission is to...

Roles & ResponsibilitiesThe Senior Executive/ Executive in Employers Outreach will play a crucial role in supporting and executing engagement strategies to grow the Singapore Chartered Accountants Qualification (SCAQ) candidate community and expand the pool of Authorised Training Organizations (ATOs). Reporting to the Associate Director of Market Growth,...

Head of MarketingOur client in the consumer electronic industry is seeking an experienced Head of Marketing to lead their marketing initiatives and drive brand awareness across various channels.Key Responsibilities:Lead the marketing team, manage campaign execution, and work closely with other departments to ensure alignment with the company's overall...

Role DescriptionThis position is responsible for handling customer inquiries, providing technical support, and escalating complex issues to supervisors. The ideal candidate will also engage with customers on change management campaigns, analyze feedback to suggest improvements, and submit daily reports.Key TasksHandle customer queries via various...

Roles & Responsibilities12 Months contract Address and resolve customer inquiries and cases related to the rewards redemption process, ensuring a smooth and efficient experience for users. Plan, design, and execute targeted campaigns for the Rewards program aimed at increasing customer engagement and participation. Conduct thorough sanity checks on...