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Director, TSRA Metrics Automation

4 weeks ago

Singapore STANDARD CHARTERED BANK Full time
Roles & Responsibilities

Job Summary

The Group Chief Information Security Officer (CISO) organisation is instrumental in protecting and ensuring the resilience of Standard Chartered Bank’s data and IT systems by managing information and cyber security (ICS) risk across the enterprise. As a critical function reporting into the Group Chief Technology, Operations and Transformation Officer, the Group CISO serves as the first line of defence for assuring ICS controls are implemented effectively and in accordance with the ICS Risk Framework, Policy and Standard, and for instilling a culture of cyber security within the Bank.

The Group CISO is central to ensuring the Bank’s ability to meet its ICS commitment to internal and external stakeholders, including regulators, as well as maintaining an acceptable ICS risk profile that is regularly reported to the Board, and that is supported by the ICS Risk & Control Function.

The Director, TSRA Metrics Automation will support the Threat Scenario-led Risk Assessment (TSRA) team, specifically TSRA Metrics team. This includes designing, implementing, and maintaining Sentinel/MSTR/PEGA/ATOM architecture and TSRA metrics based on ICS RTF framework. driving digitisation, automation, and innovation; performing Data quality checks/recon; collaborating with different stakeholders, Control Owners, Risk Managers, Cyber Functions and Board engagement, where needed.

This role reports directly to the Head of TSRA Metrics.

Key Responsibilities

Strategy

· The Director, TSRA Metrics automation is a global role that requires strong Artificial Intelligence and Machine Learning knowledge, prior experience of digital automation, good organisational and leadership skills with ability to manage multi-disciplinary group, knowledge of Cyber Security, Risk Management, and process controls. The role requires a strategic mindset and strong execution driven skill to support the pan-bank roadmap for the Threat Scenario-led Risk Assessment tool architecture with alignment to the ICS Risk Strategy. It is to provide SME in metrics automation, as well providing a feedback loop to Head, TSRA Metrics to do the following

· Leverage Artificial Intelligence and Machine Learning to automate day to day processes, and management reporting,

· Laser focus on Customer centricity (including Client, Regulator and internal) to create long term value proposition for them,

Business

· The role will work closely with Head, TSRA Metrics to achieve the TSRA strategy and objectives via the right tool. The role will operate as an TSRA operations function as part of Risk Management, by leveraging and driving digital solutions, including automation and data analytics, while eliminating manual inputs. The role will proactively assess metrics to see if it can be automated, how it drives value for risk reduction, and how it can be provided in a user-friendly form for stakeholders. The role will help identify, assess, and manage the TSRA metrics issues by helping in establishing and implementing robust treatment plans to fix issues.

Processes

Director, TSRA Metrics Automation will

· Improve and optimise the TSRA tool and metrics by leveraging and driving digital solutions, including automation and data analytics, while eliminating manual processes,

· Define, implement, and operate the TSRA metrics creation, amendment, and maintenance,

· Establish, maintain, and refine the TSRA metrics through lesson-learned and incorporating industry practices and standards, where relevant,

· Build trusted working relationships with other security functional heads, CISOs, ISROs, CISRO, risk counterparts, business unit stakeholders, and Group Internal Audit, where needed.

· Collaborate with the relevant assurance artefacts/data between the control owners, testing team, second line team etc for their review, challenge, and approval, as needed,

· Provide opportunities to build the right mindsets, nurture our talent and develop capabilities as we adopt the New Ways of Working (NWOW) through QPRs/MPRs and agile delivery approach,

· Regularly identify and implement opportunities for efficiency (via A3s) across processes, systems, and infrastructure,

· Ensure standardisation and best practice migration across regions, segments, and functions by working closely with the CISO

People & Talent Management

· Working in close collaboration with CISO, risk and control partners across all functions to effectively embed a strong culture of risk awareness and good conduct,

· Improve client centricity through increased delivery velocity,

· Spread and sustain a continuous improvement and innovation culture,

· Support a culture of diversity and inclusion to bring the best out of our people,

Risk Management

· Work with other Risk and Governance teams to drive efficiency, effectiveness and reduce duplication,

· Work closely with senior stakeholders to drive an effective security risk management culture and compliance mindset,

· Mature the Bank’s ability to proactively identify and manage cyber threats through implementation of robust, and right metrics (the ICS RTF and Threat Scenario Risk Assessment (TSRA) Standard),

Governance

· Provide timely and accurate reporting to appropriate committees (risk governance committees, QPR/MPR and associated Refinement Forums, where applicable)

· Support appropriate oversight and facilitate resolution of high impact risk and issues

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct. Including tracking and remediation of conduct issues

· Effectively and collaboratively support to identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Others

· In collaboration with Bank and ICS teams, define and maintain CISO, ICS and Cyber Security team communications strategy and implement plans to ensure engaging and impactful communications and delivery of key messages to respective internal audiences.

· Build and maintain easy to access information and support material for the organisation to leverage and self-service wherever feasible to enable efficiency.

Key Stakeholders

· Head, TSRA Metrics

· Head, TSRA

· Head, ICS Risk Management Ops – Business, Markets and Functions

· Chief Information Security Officers (CISOs) across all businesses and functions

· Information Security Risk Officers across all businesses and functions

· COOs/CIOs of different businesses/functions

· ICS Risk and Control Leadership Team Members

Other Responsibilities

· Embed Here for good and Group’s brand and values in ICS R&G; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

· ​​​​​​10+ years of experience in Cyber Security, technology and ICS risk management, A proven track record of leading successful teams is priority.

· Excellent Artificial Intelligence and Machine Learning skills and proven experience in automating different systems.

· Strong analytical and program management skills with ability to assess strategic priorities and to focus on detailed aspects of a program in order to drive effective delivery.

· Thorough understanding of ICS business processes, risks, threats, internal controls, and experience with regulators and multi-stakeholder organisations.

· Strong leadership, negotiation and collaboration skills, and ability to work effectively in a complex multicultural and multi-time zone organization.

· Knowledge of the businesses, markets and operations of Standard Chartered Bank and relevant policies, procedures, and processes have an added advantage.

· Excellent interpersonal skills to foster positive relationships with internal and external stakeholders.

· Ability to collect and analyse data and make recommendations in written and oral form.

· Strong ability to liaise with all parts of the Bank, including senior security, risk, and business stakeholders.

· Highly effective oral and written communication skills, with an ability to influence and to gain the respect of senior stakeholders and peers. Fluency in business communication.

· Bachelor’s Degree in Information Technology, Cybersecurity, Business Management, or other related discipline. Professional certifications have an advantage (e.g., CISA, CISSP, CISM, ITIL, PMP, CSM, CPO).

Role Specific Technical Competencies

· Analytics and Data drive

· Business Process Design

· Process Management

· Risk Management

· Program Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

· Flexible working options based around home and office locations, with flexible working patterns.

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers


Tell employers what skills you have

Machine Learning
Talent Management
Leadership
Risk Governance
Regulatory Compliance
Collaboration
Cyber Security
Artificial Intelligence
Risk Management
Data Quality
Program Management
Negotiation Skills
Process Management
Banking
CISA
Business Communications
Data Analytics
data driven statistical analysis
Business Process Design
Oral & Written Communication Skills

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