Customer Service Manager

Roles & ResponsibilitiesCustomer Service Officer - Safra Mount FaberResponsibilities:- Performs opening of front desk activities.- Receive members / guests at the counter.- Check the member's membership card and NRIC.- Receive / transfer calls and call back.- Take booking / reservation of sport facilities (for selected facilities only).- Process payments...

Roles & ResponsibilitiesRoles & ResponsibilitiesSupporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement) Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests Follow on orders and ensure sufficient inventory for...

Roles & ResponsibilitiesJob Summary:The Customer Services Manager is responsible for overseeing the customer service operations, ensuring excellent service delivery, and managing a team to enhance customer satisfaction. This role involves handling customer inquiries, resolving complaints, streamlining service processes, and collaborating with other...

Roles & ResponsibilitiesWe are seeking a highly motivated and experienced Customer Service Manager to lead our customer service team. The ideal candidate will be responsible for ensuring excellent customer support, improving customer satisfaction, and managing daily operations efficiently.Oversee the customer service team and ensure smooth day-to-day...

Roles & ResponsibilitiesResponsibilities:To maintain a professional, positive and empathetic attitude at all timesProvide professional and excellent customer support, encouraging customers to come backTo satisfactorily respond to customers' demands and queries with excellence.To gather and retain customer informationCommunicate and coordinate with the team...

Roles & ResponsibilitiesCompany's ProfileOur client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across both the public and private sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialize in helping...

Roles & ResponsibilitiesResponsibilities:To maintain a professional, positive and empathetic attitude at all timesProvide professional and excellent customer support, encouraging customers to come backTo satisfactorily respond to customers’ demands and queries with excellence.To gather and retain customer informationCommunicate and coordinate with the team...

Job DescriptionWe are looking for a Customer Service Manager to lead our customer service team at Recruit Express Pte Ltd. As a key member of our team, you will be responsible for delivering exceptional customer service to both internal and external customers.Your primary responsibility will be to establish and implement policies and procedures to maintain...

Roles & ResponsibilitiesDUTIES & RESPONSIBILITIES: Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely Gathers customer information thoroughly and effectively, accesses and satisfies client demands Educates the salon customers based on their real needs during their visit to the...

Roles & ResponsibilitiesDUTIES & RESPONSIBILITIES: Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely Gathers customer information thoroughly and effectively, accesses and satisfies client demands Educates the salon customers based on their real needs during their visit to the...

Roles & ResponsibilitiesResponsibilities:To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support, encouraging customers to come back To satisfactorily respond to customers' demands and queries with excellence. To gather and retain customer information Communicate and coordinate with...

Roles & ResponsibilitiesResponsibilities: To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support, encouraging customers to come back To satisfactorily respond to customers’ demands and queries with excellence. To gather and retain customer information Communicate and coordinate...

Roles & ResponsibilitiesResponsibilities: To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support, encouraging customers to come back To satisfactorily respond to customers’ demands and queries with excellence. To gather and retain customer information Communicate and coordinate...

Roles & ResponsibilitiesResponsibilities:To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support, encouraging customers to come back To satisfactorily respond to customers' demands and queries with excellence. To gather and retain customer information Communicate and coordinate with...

Roles & ResponsibilitiesJob DescriptionTo perform customer servive manager duties and work at non-aircon working environment.Responsibilities- Assist the management on daily operational matters- Provide customer service and attend to customer enquiry- Arrangement of maintenance schedule for equipment and perform routine inspection- On site troubleshooting...

Roles & ResponsibilitiesLocation: JurongWorking Days: 5 days per weekBenefits: AWS, bonus, etc.Job Responsibilities:Supervise the daily operations of the customer service team. Develop and maintain customer profiles, establishing key qualification criteria for team evaluation. Oversee and enhance the lead qualification process. Conduct customer...

Roles & Responsibilities1. Job descriptions:• Monitor and ensure that customer service standards and service levels are met or exceeded. • Schedule shifts and manage team performance.• Provide ongoing coaching and feedback to staff to improve performance.• Monitor and achieve sales targets and store profitability. • Ensure the store operates within...

Roles & ResponsibilitiesWe are seeking a dedicated and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience. This role involves handling customer interactions via phone, email, and chat, maintaining accurate...

Roles & Responsibilities•Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer’s inquiry• Communicating with customers via telephone, WhatsApp, email face-to-face and social media• Keeping records of discussions or correspondence with customer• Handling customer’s feedbacks• Improving customer...

Roles & Responsibilities Responsible for taking orders and serving food and beverages to guests Polite friendly and well grown Verifying the identification and of any customers who order alcoholic beverages Submit food orders to the kitchen staffs Ensure customers satisfied with their meal work with kitchen staffs to resolve any complaints and process...