Administrative Executive

1 month ago


Singapore CAPITAL COLLEGE OF THE ARTS, MANAGEMENT AND TECHNOLOGY PTE. LTD. Full time
Roles & Responsibilities

Capital College represents an innovative and dynamic tertiary institution, drawing in students

from regions like China, South Korea, Taiwan, India, and Southeast Asia. The College offers

an advanced, forward-thinking curriculum, preparing students with a Diploma, Bachelors, or

Masters degree to successfully transition into various dynamic industries.


Job Opportunity:

The Student Admissions Executive plays a vital role in managing the student journey from

initial inquiry through to successful enrollment. This position serves as the primary

touchpoint for prospective students, parents, and education partners, ensuring a smooth and

efficient admissions process while maintaining high service standards. The role combines

administrative expertise with student-facing responsibilities to support Capital Colleges

enrollment goals and student success initiatives.


Key Responsibilities:

Student Admissions and Enrollment

 Process new student applications from initial inquiry to enrollment confirmation

 Review and verify application documents according to admission criteria

 Prepare and issue offer letters to successful applicants

 Handle student pass applications for international students

 Conduct pre-enrollment briefings for new students

Documentation and Records

 Maintain accurate student records in the College database system

 Process student withdrawals and deferrals

 Generate enrollment reports and statistics

 Ensure compliance with document retention policies

 Update student information and status changes

Stakeholder Communication

 Respond to admission inquiries from prospective students and parents

 Coordinate with recruitment agents on application status updates

 Liaise with government authorities (ICA, SEAB, CMPB) for student matters

 Provide updates to relevant departments on enrollment status

Administrative Support

 Arrange student orientation programs

 Assist in planning recruitment activities and admission events

 Support document verification processes

 Prepare weekly status reports on application processing

 Handle administrative tasks related to student admissions

Student Support

 Guide applicants through the admission requirements and procedures

 Assist students with application-related documentation

 Provide information about course offerings and admission requirements

 Direct students to appropriate departments for specific inquiries

Key Focus Areas:

 Student Admissions Management

 Enrollment Services

 Stakeholder Communication

 Student Documentation

 Administrative Support

Essential Requirements:

 A Bachelor degree OR a Diploma with a minimum of 1 years experience in a

customer-facing role

 Fluency in English

 Strong documentation skills with attention to detail in managing student records and

applications

 Demonstrated proficiency in:

o Microsoft Office 365 (especially Excel for student data management)

o Google Workspace

o Database management systems

 Experience in handling confidential information with discretion

 Proven track record of meeting deadlines and handling multiple priorities

 Ability to work occasional extended hours during peak admission periods


Key Attributes for Success:

 Demonstrates natural ability to put students at ease and make them feel welcomed

 Shows patience and clarity when explaining complex procedures to students and

parents

 Adapts communication style effectively between different audiences (students,

parents, agents, authorities)

 Takes initiative to learn new systems and processes, especially during peak admission

periods

 Coordinates smoothly with other departments like Finance, Academic Affairs, and

Student Services

 Identifies potential issues in student applications early and proposes practical

solutions

 Maintains composure and provides clear guidance during high-volume periods


Only shortlisted candidates will be notified.


If you are notified, the candidates will be required to successfully complete a short

task to verify your skills and abilities.


Closing Date: December 30 2024, or until position is filled.


Tell employers what skills you have

Microsoft Office
Microsoft Excel
Customerfacing
Data Management
Documentation Skills
Drawing
Administration
Data Entry
Microsoft Office 365
Compliance
Attention to Detail
Administrative Support
Excel
Statistics
Capital

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