General Sales Manager – Contract Logistics

Found in: Talent SG 2A C2 - 2 weeks ago

Singapore LIGHTHOUSE LOGISTICS PTE. LTD. Full time
Roles & Responsibilities

Lighthouse Logistics Pte Ltd is a local Logistics Solutions Provider, encompassing Project Logistics & Contract Logistics (including Freight Forwarding)

We are looking for a passionate and results-oriented General Sales Manager to drive revenue. This pure Commercial role is responsible for generating leads, making sales calls, developing and meeting sales targets, including developing a Sales team.

To be successful as a General Sales Manager, you should be an inspired self-starter and able to develop and drive sales growth. Ultimately, a top-notch General Sales Manager should be able to formulate and execute go-to-market strategies, build rapport with customers, close sales and also build & drive the Sales team.

The successful candidate is likely to be able to stand on his/her own feet to develop business around our partners’ capabilities. Whilst we are asset light, the successful candidate is likely to work closely with our partners to develop win-win strategies.

Contract Logistics

General Sales Manager – Contract Logistics (including Freight Forwarding)

Roles & Responsibilities

  • Ensure the overall P&L of the division.
  • Develop / implement a Project Logistics Strategy to support the overall Sales and marketing strategy.
  • Provide monthly report to the Management highlighting business performance, competitive landscape and recommendations for increasing revenue
  • Lead the procurement efforts of new businesses to boost sales
  • Seek new business opportunities and establish contacts within the agreed and defined target customer in the O&G Industry
  • Develop / Assist the sales team to grow and manage existing Project Logistics customers trading today
  • Assist procurement and operational team members in project moves & and building RFP tender responses
  • Liaise with sub-contractors and 3rd party service providers on the strict guidelines given to them in order to meet customer expectations
  • Develop full-scale project execution plans and related communication documents
  • Manage the sales cycle for all Project Logistics accounts from the contact stage to the post-closing stage for all sales personnel to ensure all customer requirements are well understood and responded to taking into consideration the capabilities offered by the company
  • Deliver agreed revenue and shared objectives on a monthly, quarterly and annual basis; achieve the monthly KPI’s
  • Review and track progress against revenue and targets; analyze sales/revenue reports; recommend and propose changes to existing plans and operating budgets; implementing approved changes
  • Work closely with other internal departments and stakeholders through regular meetings to ensure client/ contractual needs and expectations are communicated to achieve positive results
  • Proactively work with the Finance Department to ensure all payments are collected within the agreed timelines as per the credit terms the customer has with the company
  • Ensure all customer visits, opportunities and any other customer information are updated into CRM in line with the requirements and expectations
  • Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during each project cycle.
  • Set and continuously manage project expectations with team members and sub-contractors
  • Manage tasks and responsibilities which may include delegation to appropriate personnel
  • Identify and resolve issues and conflicts within the project team and among the sub-contractors
  • Plan and schedule project timelines and milestones and track it
  • Develop and deliver progress reports, proposals, requirements documentation and presentations
  • Proactively manage changes in project scope, identify potential crisis and design contingency plans
  • Train, motivate and supervise project team members and sub-contractors and influence them to take positive action and accountability for their assigned tasks
  • Make sure of billing of each job on a timely manner and as per the agreed contract terms and make sure that AR targets are met
  • Other ad hoc duties as assigned by management.

Requirements

Key Competencies
1. Behavioural

  • Result Oriented and Bottom-line, with no Excuses Execution
  • Coachable
  • Excellent planning, time management, collaboration, decision making, organization, presentation and negotiating skills
  • Strong background in client relationship management and a proven track record in business procurement, development and growth
  • Demonstrated success in managing (KPI’s) Key Performance Indicators
  • Manage customer situations promptly and professionally meeting commitments for service and assistance
  • Ability to prepare and present company materials suited to the client
  • Able to lead, manage and inspire a team of sales persons

2. Communication

  • Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from management, employees, clients and vendors

3. Technical

  • In-depth knowledge of all products and services

Person Specifications

  • Diploma/Degree in Sales or any other discipline relevant to the supply chain or logistics industry.
  • Working experience in logistics or supply chain in a freight forwarding. environment will determine the designation. Candidates serving the Oil & Gas industry will have an advantage.
  • Good presentation and communication skills.
  • Possesses good Excel (intermediate and above) and Powerpoint skills.
  • Result-oriented, sales focused, process driven, task manager, organizer and planner, customer orientated with good interpersonal skills are the key success factors in this position.
  • Good sales track record.
  • Hands on operational person who will get involved in operations especially during onboarding of new customers.
  • Independent, self-motivated team player.

Additional Notes

The right candidate will be able to hit the ground running and immediately start opening doors with a short / mid / long term strategy that ensures consistent development in line with the operational capabilities of the business.

The right candidate will want to continually grow opportunities to be recognized as a Key Player in the Company.


Tell employers what skills you have

Customer Relationship
Management Skills
Microsoft Excel
Interpersonal Skills
Supply Chain
Strategy
Planner
PowerPoint
Program Management
Project Management
Freight
Revenue Growth
Communication Skills
Customer Satisfaction
Team Player

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