General Sales Manager

7 days ago

Singapore Lighthouse Logistics Pte. Ltd. Full time

Lighthouse Logistics Pte Ltd is a local Logistics Solutions Provider, encompassing Project Logistics & Contract Logistics (including Freight Forwarding).

We are looking for a passionate and results-oriented General Sales Manager to drive revenue. This pure Commercial role is responsible for generating leads, making sales calls, developing and meeting sales targets, including developing a Sales team.

To be successful as a General Sales Manager, you should be an inspired self-starter and able to develop and drive sales growth. Ultimately, a top-notch General Sales Manager should be able to formulate and execute go-to-market strategies, build rapport with customers, close sales and also build & drive the Sales team.

The successful candidate is likely to be able to stand on his/her own feet to develop business around our partners' capabilities. Whilst we are asset light, the successful candidate is likely to work closely with our partners to develop win-win strategies.

Project Logistics

General Sales Manager (Project Logistics)

Roles & Responsibilities

  • Ensure the overall P&L of the division.
  • Develop / implement a Project Logistics Strategy to support the overall Sales and marketing strategy.
  • Provide monthly report to the Management highlighting business performance, competitive landscape and recommendations for increasing revenue.
  • Lead the procurement efforts of new businesses to boost sales.
  • Seek new business opportunities and establish contacts within the agreed and defined target customer in the O&G Industry.
  • Develop / Assist the sales team to grow and manage existing Project Logistics customers trading today.
  • Assist procurement and operational team members in project moves & and building RFP tender responses.
  • Liaise with sub-contractors and 3rd party service providers on the strict guidelines given to them in order to meet customer expectations.
  • Develop full-scale project execution plans and related communication documents.
  • Manage the sales cycle for all Project Logistics accounts from the contact stage to the post-closing stage for all sales personnel to ensure all customer requirements are well understood and responded to taking into consideration the capabilities offered by the company.
  • Deliver agreed revenue and shared objectives on a monthly, quarterly and annual basis achieve the monthly KPI's.
  • Review and track progress against revenue and targets analyze sales/revenue reports recommend and propose changes to existing plans and operating budgets implementing approved changes.
  • Work closely with other internal departments and stakeholders through regular meetings to ensure client/ contractual needs and expectations are communicated to achieve positive results.
  • Proactively work with the Finance Department to ensure all payments are collected within the agreed timelines as per the credit terms the customer has with the company.
  • Ensure all customer visits, opportunities and any other customer information are updated into CRM in line with the requirements and expectations.
  • Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during each project cycle.
  • Set and continuously manage project expectations with team members and sub-contractors.
  • Manage tasks and responsibilities which may include delegation to appropriate personnel.
  • Identify and resolve issues and conflicts within the project team and among the sub-contractors
  • Plan and schedule project timelines and milestones and track it.
  • Develop and deliver progress reports, proposals, requirements documentation and presentations.
  • Proactively manage changes in project scope, identify potential crisis and design contingency plans.
  • Train, motivate and supervise project team members and sub-contractors and influence them to take positive action and accountability for their assigned tasks.
  • Make sure of billing of each job on a timely manner and as per the agreed contract terms and make sure that AR targets are met.
  • Other ad hoc duties as assigned by management.

Requirements

Key Competencies

1. Behavioural

  • Result Oriented and Bottom-line, with no Excuses Execution
  • Coachable
  • Excellent planning, time management, collaboration, decision making, organization, presentation and negotiating skills
  • Strong background in client relationship management and a proven track record in business procurement, development and growth
  • Demonstrated success in managing (KPI's) Key Performance Indicators
  • Manage customer situations promptly and professionally meeting commitments for service and assistance
  • Ability to prepare and present company materials suited to the client
  • Able to lead, manage and inspire a team of sales persons

2. Communication

  • Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from management, employees, clients and vendors

3. Technical

  • In-depth knowledge of all products and services

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