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Sales Support Executive

2 months ago

Singapore MyCareersFuture Full time

Roles & Responsibilities

1 year renewal contract

located in MacPherson

Great exposure

About the company

Our client is a global powerhouse in electronics and electrical engineering, operating in the industry, energy and healthcare sectors. You will be provided with on going training and support to ensure you have the expertise and skills to undertake the role.

This customer service admin position will require a highly motivated, energetic and resourceful person who has a willingness to learn. This will be a varied role where you will learn all aspects of the full spectrum of Customer Service Administration duties.

About the role

Provide customers with after-sales support. Manage customers' orders and enquiries and follow through to order fulfillment. Handle customers' enquiries on spare parts Prepare quotations and follow-up with customers on order status. Monitor orders and interface with Vendors, Supply Chain, Quality, Logistics and Technical Departments to ensure timely delivery of spare parts to customers. Address customers' concerns and maximize customer satisfaction. Support other internal departments commercially/systemically with contract requirements to ensure business objectives are met. Generate reports as and when required. Any other tasks as delegated by the superiors.

Skills and experience

Minimum Diploma in Technical or Business-related discipline Minimum of 1-2 years of working experience, preferably in similar position Basic understanding of supply chain management principles Good interpersonal and communication skills Ability to read and understand basic engineering drawings will be advantageous. A team player who can multitask well to meet deadlines and requirements in a fast-paced environment, detail-oriented and highly organized. Proficient in Microsoft Office (Excel, Word, Outlook) and SAP applications. Self-motivated, with a strong desire to learn, grow, and contribute to the success of the team. Ability to work effectively both independently and as part of a team.

To apply online, please click on the appropriate link.

EA: 94C3609 / R1110392