Sales Support Executive

5 days ago


Singapore MOSSAD SERVICES PTE. LTD. Full time
Roles & Responsibilities

Key Roles & Responsibilities


  • General administrative duties
  • Prepare and send out quotations, sales orders and contracts
  • Handle IT product-specific sales enquiries
  • Assist with sourcing of new or existing products with new or current vendors
  • Follow-up on all sales enquiries and orders promptly with accuracy
  • Assist in receipt of goods delivered to office and coordinate with project coordinators in ensuring that goods are packed and labelled properly
  • Coordinate and Operations Team in ensuring products and/or services are out properly and delivery promptly
  • Inform Client and Supplier of unforeseen delays and problems
  • Respond to feedback from Client and facilitate after-sales support when requested
  • Acknowledges customers by responding to emails, texts and phone calls
  • Provides any necessary data or reports to the sales team
  • Recording sales trends and liaising with account managers to develop sales strategies
  • Establish active communication and engagement with all other departments to help out where necessary
  • Expediting requests rush orders and altering sales orders and shipping information as required
  • Stay up-to-date with latest sales trends and best practices

Key Requirements

  • Proven work experience as a Sales administrator or Sales support agent, preferably on Cisco Tools
  • Hands-on experience with CRM software and MS Office (MS Excel in particular)
  • Understanding of sales performance metrics
  • Excellent organizational and multitasking skills
  • A team player with high level of dedication
  • Ability to work under strict deadlines
  • Certification in Marketing, Sales or relevant field is a plus
  • Fluent in speaking & writing in English

Tell employers what skills you have

CRM
Microsoft Office
Microsoft Excel
Aftersales
Multitasking Skills
Excel
Team Player
Microsoft Word
Customer Service
Sourcing
Shipping
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