Sales Support Executive
3 weeks ago
A Sales Support Executive is a professional who provides assistance and support to the sales team by responding to customer inquiries, processing orders, and maintaining sales-related databases. They play a crucial role in ensuring smooth sales operations and customer satisfaction.
We are seeking a highly qualified Sales Support Executive to join our team.
Service Report Management:
- Compile and prepare consolidated service reports from the Operations team for submission.
- Organize and maintain an archive of all service reports.
Billing and Sales Order Management:
- Assist in creating Sales Orders (SO) in the SAP system for billing purposes.
Quotation and Vendor Coordination:
- Collaborate with the Operations team to develop quotations for corrective work.
- Request quotations from vendors as needed.
Job Management and Inventory Monitoring:
- Enter awarded jobs into the SAP system and manage the workflow.
- Prepare purchase requisition forms and submit them for approval.
- Monitor and manage inventory and spare parts allocation, with particular attention to customers under comprehensive contracts.
Customer Coordination:
- Handle customer inquiries in coordination with the Operations team and track the progress of responses.
Additional Responsibilities:
- Perform other duties as assigned on an ad-hoc basis.
Preferred Qualifications:
- Associates degree/ dipolma in relevant field
- Familiarity with the SAP system is advantageous.
- Teamwork and motivational skills
Tell employers what skills you have
Sales
Microsoft Office
Microsoft Excel
Inventory
Administration
Vendor Coordination
SAP
Sales Operations
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Databases
Shipping
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