Sales Support
4 days ago
Responsibilities
* To assist Sales Executive in corresponding, coordinating and collaborating with various customer's inquiry and complaint, by communicating with all related department from factory to sales executive.
* To provide on-time, polite, intelligent and attentive customer service at all the time.
* To coordinate with production and logistic department to ensure timely delivery of customer's order.
* To prepare and file various sales documentations in a timely and orderly procedure. Documents include Quotations, Proforma Invoices, Production Order, Job Order, Delivery Orders, Commercial Invoice.
* Update all customer data and purchase record in Pipeline & CRM system.
* Monitor and update all filing records to ensure all records are in timely and orderly manner.
* To assist Sales Executive/ Manager in making appointment and market analysis.
* Responsible for supporting all Sales/Account Manager in all activities such as preparing quotation and attending to customer enquiries.
* Assist to liaise quotation and response to customer enquiries while the sales people are not available. Follow up on all quotation and sending samples.
* General administration work directly and indirectly related to sales.
Academic / Skill / Experience Requirement
· A diploma holder with relevant experience in this field.
· Detailed, analytical and able to work under pressure and independently.
· Meticulous and systematic.
· An ability to work independently and as a team from time to time.
· Strong interpersonal skills and able to communicate fluently in both written and spoken in English.
Tell employers what skills you have
CRM
Microsoft PowerPoint
Factory
Microsoft Office
Microsoft Excel
Ability To Work Independently
Customer Support
Interpersonal Skills
Market Analysis
Administration
Attentive
Microsoft Word
Customer Service
Business Development
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