Transport Customer Service
2 months ago
- To be responsible for daily transport activities of Lorry.
- To ensure all delivery activities are completed within schedule.
- To schedule job, set priorities, monitor job progress and tracking schedules, communicate changes on job status.
- To liaise with other departments for all shipment execution.
- To assign work tasks to the drivers/operators in the Operation Department.
- To handle customers’ complaints, drivers’ and operators’ feedback and problems.
- To control and monitor every driver/operator closely by checking/tracking on their movements effectively.
- Ensure that all records in the Operation Department are updated and accurate.
- Coordinate and interface with internal and external customers on delivery/collection activities.
- Any other tasks as assigned
Requirements:
- Good communication skills and must be Bilingual.
- Has excellent attendance and positive attitude to the job.
- Responsible & diligent.
- Able to commit to overtime when necessary
- Work in Jurong Port
- 5 days working week
- Candidate must possess at least Primary/Secondary School/"O" Level in Logistic/Transportation or equivalent.
- At least 2 Year(s) of working experience in the related field is required for this position.
- Preferably Non-Executive specialized in Logistics/Supply Chain or equivalent.
Tell employers what skills you have
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Tribunals
Dispute
Interpersonal Skills
Good Communication Skills
Freight
Pressure
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Shipping
Electronics
Customer Service Experience
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