Boutique Assistant
1 week ago
RecruitFirst is hiring We are looking for passionate and energetic talents to as a Boutique Assistant/Executive with my client who is a Swiss manufacturer of ultra luxury watches.
Job Description
- Maintain a neat and professional appearance that reflects the company's image.
- Be courteous, respectful, and professional in all interactions with customers, colleagues, and management.
- Manage the entire sales process, from greeting walk-in customers to handling phone and email inquiries.
- Proactively identify new sales opportunities and develop strong client relationships.
- Support all sales activities in the boutique, utilizing all available sales tools.
- Represent the boutique at marketing events.
- Receive, check, and unpack merchandise, ensuring accuracy and proper handling.
- Maintain a tidy and visually appealing presentation of merchandise and displays.
- Assist with daily stock counts alongside supervisors and senior staff.
- Ensure the boutique is clean and organized at all times.
- Maintain accurate documentation for all goods received and dispatched.
- Be prepared to take on additional tasks as needed to support store operations.
- Deliver exceptional customer service to all new and returning customers, including handling sales, repairs, and general inquiries.
- Provide accurate, reliable, and top-notch service.
- Possess in-depth knowledge of products, pricing, and discount options.
- Effectively explain product details, repair processes (including timelines and costs), and estimates.
- Actively participate in collecting customer relationship management data.
- Accept customer watches for repair and complete necessary paperwork.
- Coordinate with the customer service department to transfer repair watches for service.
- Maintain stock levels according to management guidelines.
- Report any discrepancies in stock levels to management.
Requirements
- Prior working experience in Luxury Retail Industry
- Passion in Watches
Kayla Lee (R24120390)
Outsourcing Team
RecruitFirst Pte Ltd (EA13C6342)
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