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IT Operations Specialist

1 month ago

Singapore MAESTRO HUMAN RESOURCE PTE. LTD. Full time
Roles & Responsibilities

Job Description & Requirements
  • Provide a single point of contact for incidents, service requests, and escalation.
  • Monitor, manage, and maintain data centre operations and facilities.
  • Manage equipment movement
  • Daily monitoring of status
  • Ensure proper running of the existing data centre systems.
  • Perform tape mount and un-mount for the backup operation.
  • Handle the portable media storage for off-site storage.
  • Liaise with the vendor on maintenance and enhancement issues.
  • Troubleshoot and report system incidents/problems and abnormalities.
  • Resolve incidents related to routine problems or known issues.
  • Adhere to service level agreement for response time and turnaround time.
  • Able to work shift including weekends and public holidays.

Job Requirements

  • Possess a Diploma in Computer Science/Electronics/IT or equivalent
  • Minimum 1 year of relevant working experience in IT infrastructure operation
  • 12 hrs shift working
  • 1 year (renewable) Contract with full benefits and year-end Bonus)

2-2-3 over 2 weeks

(DD-OO-NNN

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Maestro HR

Damien Lee tian hong

R1106726

16C8462

Tell employers what skills you have

Tape
Microsoft PowerPoint
Troubleshooting
Microsoft Office
Microsoft Excel
Customer Experience
Process Improvement
Interpersonal Skills
Administration
Service Level
Project Management
Sales Operations
Team Player
Customer Service