Director of Rooms
2 months ago
Reporting to the General Manager, the incumbent will provide strategic leadership, initiate strategies and programmes to enhance service quality, productivity and operations excellence towards achieving the Hotel's goals and objectives.
JOB RESPONSIBILITIES:
- Responsible for the overall administration and operation of the Rooms Division (Front Office, Guest Services, Club Lounge, Communication Centre, Housekeeping and Laundry), ensuring maximisation of guest satisfaction and cost containment of expenses.
- Provide professional advisory and support to the General Manager in meeting the strategic goals of the establishment.
- Work with other divisions to ensure guests' satisfaction, process optimisation and hotel's overall profitability.
- Implement strategies aimed at cost minimisation, productivity maximisation without reduction in standards of quality.
- Monitor guest satisfaction results to identify shortfalls and remedy service issues.
- Ensure compliance with legislated heath and safety requirements within the workplace.
- Comply with all Corporate and Hotel Standards and Procedures.
JOB REQUIREMENT:
- Degree/Diploma in Hospitality with minimum of 5 years' experience as Director of Rooms in a five-star international hotel.
- Possess excellent planning, organisational and strategic capabilities to achieve optimal business objectives.
- Good leadership, communication & interpersonal skills and passion in delivering operational excellence.
- Ability to work as a team to achieve business excellence.
Tell employers what skills you have
Front Office
Communication
Strategic Planning
Operation
Change Management
Operations Excellence
Process Improvement
Objective
Housekeeping
Productivity
Project Management
Lead and coach
Team Building
Customer Satisfaction
-
Luxury In-Room Dining Director
5 days ago
Singapore Capella Singapore Full timeAbout Capella SingaporeCapella Singapore is a world-renowned luxury hotel that offers an exceptional in-room dining experience. We are seeking a skilled and experienced Luxury In-Room Dining Director to lead our team and deliver unparalleled service to our guests.Estimated Salary: SGD 120,000 - SGD 180,000 per annumJob Description:The Luxury In-Room Dining...
-
Singapore Accor Hotels Full timeThe Executive Assistant Manager, Rooms/Director of Rooms is responsible for managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler, and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey...
-
Singapore Accor Hotels Full timeThe Executive Assistant Manager, Rooms/Director of Rooms is responsible for managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler, and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey...
-
Bar Room Attendant
4 weeks ago
Singapore LAW SOCIETY OF SINGAPORE Full timeRoles & ResponsibilitiesWe are looking for a candidate with a keen interest in maintaining cleanliness and in order to assist the Bar Room team in delivering exceptional experience for our members.Responsibilities Clean, sweep, mop, and ensure the general cleanliness and organization of the Bar Room. Support pantry duties, such as ordering and keeping...
-
Raffles hotel singapore
1 week ago
Singapore BEACH ROAD HOTEL Full timeThe Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey...
-
Raffles hotel singapore
1 week ago
Singapore BEACH ROAD HOTEL Full timeThe Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey...
-
Changing room attendant
7 days ago
Singapore Tanah Merah Country Club Full timeJob Description: Maintain a courteous attitude and greet Members and Guests at all times. Ensure the overall cleanliness of the rest rooms/shower rooms/ lockers/children’s washroom/handicap toilets etc. including cleaning of the toilets and shower cubicles. Maintain a record of locker keys, cards, towels, and toiletries issued and returned by members. To...
-
Hotel room attendant
7 days ago
Singapore Republic Of Singapore Yacht Club Full timeResponsibilities:Clean and maintain guest rooms, ensuring a high standard of cleanliness and presentation. Change bed linens and towels as required. Equip the trolley with equate supplies and keep the trolley neat and tidy at all times. Ensure all amenities are in place and in good working order. Report any maintenance issues or safety hazards. Respond...
-
Sales manager, room sales
7 days ago
Singapore Hilton Worldwide, Inc. Full timeJob Description - Sales Manager, Room Sales (Hilton Singapore Orchard) (HOT09 ZEN)Job Description Sales Manager, Room Sales (Hilton Singapore Orchard)(Job Number:HOT09 ZEN)Work LocationsWork Locations:Hilton Singapore Orchard333 Orchard Road, SingaporeSingapore238867With thousands of hotels in over 100 countries and territories, Hilton offers countless...
-
Sales Manager, Rooms
4 weeks ago
Singapore LIBERTE HR SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesLiberte HR is partnered with an international 5-star hotel located in the heart of Orchard Road to source for a Sales Manager for their Rooms Division. The role is responsible with optimizing revenue through effective room reservations, driving sales growth, maximizing business opportunities, and increasing conversion rates. Scope of...
-
Director of engineering
7 days ago
Singapore JEN Singapore Tanglin Full timeJob Highlights Career Development and Opportunities Duty Meals, Birthday Leave & Flexible benefits Complimentary Room Nights & Discounted Room Rates We are looking for a Director of Engineering The Director of Engineering is overall in charge of maintenance operations of hotel facilities, electrical systems, kitchen equipment, emergency power systems, and...
-
Director of engineering
3 days ago
Singapore Jen Singapore Tanglin By Shangri-la Full timeJob Highlights Career Development and Opportunities Duty Meals, Birthday Leave & Flexible benefits Complimentary Room Nights & Discounted Room Rates We are looking for a Director of Engineering The Director of Engineering is overall in charge of maintenance operations of hotel facilities, electrical systems, kitchen equipment, emergency power system, and...
-
Executive Housekeeping Director
2 days ago
Singapore Marina Bay Sands Full timeAbout the Role">Marina Bay Sands is seeking an experienced Executive Housekeeping Director to lead our Housekeeping Rooms & Suites team. As a key member of our management team, you will be responsible for ensuring that our high standards of cleanliness and service are consistently met.
-
Sales Director
4 weeks ago
Singapore GOODWOOD PARK HOTEL PRIVATE LIMITED Full timeJob Title: Sales DirectorAbout Us:GOODWOOD PARK HOTEL PRIVATE LIMITED is a renowned Heritage Hotel celebrating its timeless elegance, legendary hospitality, and tradition of excellence.We are seeking a dynamic Sales Director to join our high-performing team, committed to achieving service excellence and exceeding our guests' expectations.Job Summary:The...
-
Director of commercial
3 weeks ago
Singapore Accor Hotels Full timeCompany Description At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, industry training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry. Who we are... A sanctuary of style located on the...
-
Executive director
7 days ago
Singapore Hydrogen And Fuel Cell Association Of Singapore Full timeJob Description – Executive Director The Hydrogen and Fuel Cell Association of Singapore (HFCAS) was formed in 2019 to provide a united voice of the industry and to support the use of hydrogen in Singapore as one the possible pathways to meet Singapore’s Long-Term Low Emissions Development Strategy. Some of HFCAS initiatives include the development of...
-
Executive director
3 weeks ago
Singapore Hydrogen And Fuel Cell Association Of Singapore Full timeJob Description – Executive Director The Hydrogen and Fuel Cell Association of Singapore (HFCAS) was formed in 2019 to provide a united voice of the industry and to support the use of hydrogen in Singapore as one the possible pathways to meet Singapore’s Long-Term Low Emissions Development Strategy. Some of HFCAS initiatives include the development of...
-
Senior Sales Manager
4 weeks ago
Singapore MILLENNIUM & COPTHORNE INTERNATIONAL LIMITED Full timeRoles & ResponsibilitiesJob Description : Attends major functions (i.e., trade shows and promotional events) that deal specifically with his/her market areas. Establishes and maintains files on major active accounts within his/her market areas Promotes and produced sales leads for other Millennium & Copthorne hotels. Plans sales trips to major market...
-
Executive Director
2 weeks ago
Singapore Hydrogen and Fuel Cell Association of Singapore Full timeRoles & ResponsibilitiesJob Description – Executive DirectorThe Hydrogen and Fuel Cell Association of Singapore (HFCAS) was formed in 2019 to provide a united voice of the industry and to support the use of hydrogen in Singapore as one the possible pathways to meet Singapore’s Long-Term Low Emissions Development Strategy. Some of HFCAS initiatives...
-
Singapore Talent Trader Group Pte. Ltd. Full timeResponsibilities:Develop and guide the sales team’s strategy and targets, leading them to meet overall goals within budget constraints.Monitor sales performance and adjust activities, account management, and sales priorities as needed to achieve objectives.Assist the Director of Sales and Marketing (DOSM) in creating the annual sales budget and...