Director, Credit Card

5 days ago

Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full time
JOB SUMMARY
  • Support, facilitate, and ensure execution of Groupstrategy for Credit Card businesses that:
  • Optimizes financial performance & returns in keymarkets across regions and in timely manner & withinbudget.
  • in key markets acrossregions
  • in timely manner and withinbudget
  • Drive delivery of Affluent credit cardlaunch across key markets centrally
  • Collaborate with country stakeholders and group peers& seniors in providing steer
  • Responsiblefor end-to-end delivery across multiple & parallel streams ofproduct launch
  • Work closely with Squad inensuring Technical requirements/enhancementsdelivered/enabled
  • Manage day-to-day BAUmatters relating to affluent CC as product SME
  • Support COE hub model to lead all CC product relatedinitiatives centrally
  • Implement commonstandards in reviewing & reporting products performancevertically
  • Delivery of affluent cardCVP
  • Support conceptualization, formulation,and eventually implementation of new CC productvision

RESPONSIBILITIES

Strategy
  • The role holder is responsible for developing, driving,and delivering Affluent card product in key markets centrally tosupport Bank's affluent growth agenda for WRB globally.
  • The role would also be working with country CC teams todrive its transformation towards growth & profitability. Thisincludes ensuring alignment of these strategies with the relevantcountry level stakeholders and close partnership with the marketson execution, along with associated financial and non-financialtargets and reviewing performance against thesetargets.

Business
  • The role holder is directly accountable for deliveringAffluent credit card launches across markets. He/she is also thesubject matter expert for Credit Cards product management, withaccountability of CC performance from both singular verticalstandpoint at product level as well as segment-wise in growingWealth for our affluentbase.

Processes
  • Establish and implement common standards for productperformance review & evaluation - both at launch as well aspost launchmonitoring.

People& Talent
  • Lead byexample, set appropriate tone & expectations from team, andwork with partners' alliance/support. Ability to collaborate crossgeographies, functions, and levels. Respect differences in cultures& opinions to promote an inclusive environment where all candrive toward commongoal.

RiskManagement
  • Partnerwith stakeholders for a robust risk management environment byidentifying key risks and issues and ensuring effective mitigatingmeasures and controls are implemented as necessary &appropriate.

Governance
  • Develop and implement a clear structure of accountabilityto ensure country teams can perform their roles efficiently &successfully, and there is clear oversight and decision making.Take full ownership for assessing the effectiveness of arrangementsto deliver effective governance, oversight and controls inbusiness, and if necessary, oversee change in theseareas.

Regulatory& Business Conduct
  • Display exemplary conduct and live by the Group's Valuesand Code of Conduct.
  • Take personalresponsibility for embedding the highest standards of ethics,including regulatory and business conduct, across StandardChartered Bank. This includes understanding and ensuring compliancewith, in letter and spirit, all applicable laws, regulations,guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate,mitigate and resolve risk, conduct and compliancematters.

KeyStakeholders
  • GroupCCPL Head
  • Group Segment Strategy
  • Country teams (Credit Card & AffluentSegment)
  • Tech chains with OneDelivery
  • All LoDs - BRM, OR, RSR, CFCC,GIA

OtherResponsibilities
  • Herefor Good - Support new strategic initiatives in driving growth withagility and flexibility.
  • Do the Right thing -Act with integrity and lead with courage, especially in protectingour clients & the Bank.
  • Never Settle - Berelentlessly obsessed with client experience excellence in all thatwe do.
  • Better Together - Collaborate withinternal & external stakeholders to achieve win-win outcome forall.

Our IdealCandidate
  • 10 plusexperience in a bank especially in FI.
  • 8 plusyears in credit cards / unsecured lending preferably.
  • Strong understanding of analytics and solid numericalskills.
  • Excellent interpersonal,communication, negotiating and influencing skills.
  • Positive attitude, high energy, ability to multi-taskunder pressure.
  • Growth mindset, embracechange, challenge status quo with constructive feedback to achievewin-win.
  • Leadershipqualities.

RoleSpecific Technical Competencies
  • Complex project management skill
  • Business acumen for Credit Cards with Product managementexperience.
  • Productmanagement.

AboutStandard Chartered

We're aninternational bank, nimble enough to act, big enough for impact.For more than 170 years, we've worked to make a positive differencefor our clients, communities, and each other. We question thestatus quo, love a challenge and enjoy finding new opportunities togrow and do better than before. If you're looking for a career withpurpose and you want to work for a bank making a difference, wewant to hear from you. You can count on us to celebrate your uniquetalents and we can't wait to see the talents you can bringus.

Our purpose, to drive commerce andprosperity through our unique diversity, together with our brandpromise, to be here for good are achieved by how we each live ourvalued behaviours. When you work with us, you'll see how we valuedifference and advocate inclusion.

Togetherwe:
  • Do the rightthing and are assertive, challenge one another, andlive with integrity, while putting the client at the heart of whatwe do
  • Neversettle, continuously striving to improve andinnovate, keeping things simple and learning from doing well, andnot so well
  • Are bettertogether, we can be ourselves, be inclusive, seemore good in others, and work collectively to build for the longterm

What weoffer

In line withour Fair Pay Charter, we offer a competitive salaryand benefits to support your mental, physical, financial and socialwellbeing.
  • Core bankfunding for retirement savings, medical and lifeinsurance, with flexible and voluntary benefitsavailable in some locations.
  • Time-off including annualleave, parental/maternity (20 weeks), sabbatical (12 monthsmaximum) and volunteering leave (3 days), along with minimum globalstandards for annual and public holiday, which is combined to 30days minimum.
  • Flexibleworking options based around home and officelocations, with flexible working patterns.
  • Proactive wellbeing supportthrough Unmind, a market-leading digital wellbeing platform,development courses for resilience and other human skills, globalEmployee Assistance Programme, sick leave, mental healthfirst-aiders and all sorts of self-help toolkits
  • A continuous learningculture to support your growth, with opportunitiesto reskill and upskill and access to physical, virtual and digitallearning.
  • Being part of aninclusive and values driven organisation, one thatembraces and celebrates our unique diversity, across our teams,business functions and geographies - everyone feels respected andcan realise their fullpotential.

RecruitmentAssessments

Some of our roles useassessments to help us understand how suitable you are for the roleyou've applied to. If you are invited to take an assessment, thisis great news. It means your application has progressed to animportant stage of our recruitmentprocess.

Visit our careers websitewww.sc.com/careers

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