Officer, Admin and Operations

1 month ago


Singapore AWWA LTD. Full time
Roles & Responsibilities

· Provide administrative and operational support and assist supervisor to ensure smooth operations.

· Handle day-to-day general queries from shelter residents

· Assist in the admission and orientation of new shelter residents

· Attend to general enquires on shelter (Internal/External parties)

· Provide administrative and operational support in overall shelter operations

· Collect statistics for monitoring and evaluation of activities and programmes of the shelter

· Perform and assist in data entry for client and operational records

· Collect and maintain records of payments from clients for shelter fees and utilities

· Maintain records of financials, postages, distribution of rations/assistance to shelter residents, including inventory of in-kind donations

· Support the maintaining of security, health and safety of the shelter environment

· Assist in admission/discharge and orientation of residents

· Access shelter units for maintenance checks, perform minor maintenance repairs and/or contact repair persons for necessary maintenance

· Enforce shelter rules and conduct shelter inspection for compliance with shelter rules

· Manage general disputes that may occur between co-living shelter residents

· Liaise with external stakeholders and AWWA HQ departments for the smooth operations of AWWA TS.

· Support Assistant Manager – Operations in guiding and mentoring the operations team.

· Respond to incidents within shelter units, such as de-escalating crisis situations and notify Operations Head / Centre Manager for next action step

· To support in TS wide programmes


Tell employers what skills you have

Mentoring
Administrative Work
Interpersonal Skills
Inventory
Financials
Administration
Data Entry
Accounting
Compliance
Administrative Support
Statistics
Customer Service

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