CRM Functional Consultant
Found in: Talent SG 2A C2 - 1 week ago
Candidates should possess one or more of the following skills:
- Strong understanding of industry and enterprise business/ customer processes and
- relevant application of CRM concepts to these process
- Define, design and deliver best in class functional architecture and solutions
- Successfully executed at least 3 end to end IT projects: requirements, gathering/analysis, solution functional design, system configurations, testing, training, documentations, go live, support
- Participate and lead one of more projects
- Advantage: Experience in Microsoft Dynamics CRM or leading Enterprise CRM packages (e.g. Oracle/Siebel, Salesforce, SAP CRM, etc.)
- Advantage: Proven Project management skills/ PMP certified
Requirements
- Computer Science or related discipline Diploma or Degree from a reputable institution with 2-10 years of relevant experience
- Client focused; Passionate about delivering best in class solutions to clients
- Excellent written and verbal communications skills
- Responsible, proactive, problem solver
- Strong business acumen and understanding of business and CRM best practices and approaches, with ability to transform issues to value added solutions for clients
- Able to work independently and as a team
- Self motivated, hands-on and willing to learn new solutions and technologies
Note: Positions for entry level candidates with excellent credentials and interest in a dynamic environment may be considered)
Tell employers what skills you have
CRM
Microsoft
Requirements Gathering
Microsoft Dynamics CRM
Analytical Skills
Process Flow
Functional Design
Project Management
Workflow Design
Client Management
Communication Skills
Business Analyst
Functional Training
Able To Work Independently
Business Requirements
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