Branch Sales and Service Manager
Found in: Talent SG 2A C2 - 3 weeks ago
RESPONSIBILITIES:
- Conducting professional financial analysis and profiling sessions with customers to understand and address their financial needs and objectives.
- Building and strengthening customer relationships by providing regular market information updates and trend analysis on local and international financial products.
- Collaborating with the branch manager/PTL to develop monthly plans for achieving or exceeding sales targets to meet new business and customer acquisition goals.
- Participating in marketing and promotional activities for customer acquisition.
- Sourcing and contacting individual prospects.
- Providing high-quality and efficient after-sales services.
- Managing client retention and preventing attrition.
- Organizing and conducting sales presentations to various groups, clubs, associations, companies, and organizations.
- Seeking referrals from other departments within the bank (e.g. RMs from C&I, staff, etc).
- Organizing and conducting sales presentations to various groups, clubs, associations, companies, and organizations.
- Seeking referrals from other departments within the bank.
REQUIREMENTS:
- Relevant experience in sales/acquisition/account management is a plus.
- Degree holder.
- CFMAS certified.
- Able to articulate and hold a professional corporate presentation to key stakeholders of all levels.
Tell employers what skills you have
Attrition
Referrals
IT Service Management
Microsoft Excel
Aftersales
Service Management
Treatment
Customer Relationships
Trend Analysis
Customer Acquisition
Financial Analysis
Customer Satisfaction
Articulate
Customer Service
Sourcing
Service Delivery
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