Branch Manager

1 week ago


Singapore Butter & Cream Bakery Pte. Ltd. Full time

We are seeking a dynamic and results-driven Bakery Branch Manager to oversee the daily operations of our bakery retail outlet. The ideal candidate will be a hands-on leader with a passion for delivering exceptional customer experiences, managing a team, and driving sales. As the Bakery Branch Manager, you will play a key role in maintaining the highest standards of product quality, customer service, and operational efficiency.

Responsibilities

Team Leadership:

  • Recruit, train, and supervise bakery staff to ensure a positive and customer-focused work environment.
  • Set performance expectations, provide feedback, and foster a culture of continuous improvement.

Customer Service:

  • Ensure outstanding customer service by maintaining a friendly and knowledgeable staff.
  • Address customer inquiries, concerns, and feedback promptly and effectively.

Inventory Management:

  • Oversee inventory levels, conduct regular stock assessments, and place orders to maintain optimal product availability.
  • Minimize waste and manage product expiration to maximize profitability.

Sales and Marketing:

  • Develop and implement strategies to drive sales and achieve revenue targets.
  • Collaborate with marketing teams to execute promotional campaigns and attract new customers.

Quality Control:

  • Uphold product quality standards by regularly inspecting products and addressing any quality issues with the production team.
  • Monitor freshness and presentation of bakery items on the sales floor.

Operational Efficiency:

  • Implement and optimize operational processes to enhance efficiency and reduce costs.
  • Ensure compliance with health and safety regulations.

Financial Management:

  • Manage the store budget, monitor expenses, and maximize profitability.
  • Prepare financial reports and collaborate with senior management on financial planning.

Visual Merchandising:

  • Oversee the visual presentation of bakery products to maximize appeal and drive sales.
  • Implement merchandising strategies to highlight seasonal items and promotions.

Qualifications:

Educational Background:

O level and above or a related field is preferred.

Experience:

  • Minimum of 3 years of experience in retail management, with a focus on bakery or food-related industries.
  • Proven track record of achieving sales targets and managing a successful team.
  • Ability to adapt to changing priorities and work schedules, including weekends and holidays.

Flexible working location:

Eastpoint Mall, AMK Hub, White Sands Mall, Jurong Point, Lau Pa Sat, Seng Kang Kopitiam Square

If you are a passionate and results-oriented individual with a love for the bakery industry and a desire to lead a successful team, we encourage you to apply for this exciting opportunity as a Bakery Branch Manager.


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