Customer Service Engineer

A Field Service Engineer demonstrates and applies a broad knowledge of fundamental concepts, practices, and procedures of particular area of specialization. The position reports to Site Manager/ Lead Engineer on onsite/project base activities.Responsible for on-site installation, initial testing, operation, maintenance, repair, troubleshooting of customer...

Customer Service Engineer (East, Semiconductor)ResponsibilitiesResponsible for installation, commissioning, maintenance, and repair of current installed base of XRD & XRF for APAC.Troubleshoot, diagnose customer problems, and coordinates appropriate corrective action directly.Conform always to Malvern Panalytical and customer's safety, cleanliness, and...

Duties & ResponsibilitiesØ Ø Ensure high standards and excellence in customer service experience for all enquiries.Ø Attend to check-in watches brought in by customers.Ø Process document for check-in and take photographs of check-in watches.Ø Liaise with Chief Technician for Assessment and prepare quotation to inform customers.Ø Follow-up on job...

Roles & ResponsibilitiesJob Title: Customer Service RepresentativeLocation: 77 Robinson RoadKey Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat. Provide accurate information about the Automotive products, services, and policies. Assist customers with product inquiries, technical support, and warranty...

Roles & ResponsibilitiesJob Title: Customer Service RepresentativeLocation: 77 Robinson RoadKey Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat. Provide accurate information about the Automotive products, services, and policies. Assist customers with product inquiries, technical support, and warranty...

Roles & ResponsibilitiesTransport Allowance, Phone Allowance, Performance Bonus, High CommissionJob Responsibilities: Initiate contact with existing customers via phone calls, emails, and other communication channels to introduce our brand, products, and services. Develop and maintain strong relationships with customers by understanding their needs,...

Responsibilities: Support New machines set up at customer sites Manage the internal service buy off for new machines Liaise with customers on field issues and inquiries Provide support to country/onsite FSE Drive for machine improvements with engineering team Need to handle multi Product Type Knowledge in EOL ProcessRequirements: At least 2 years of relevant...

Salary Range: $2.8K - $3.3KDeliver all the post sales support which defined by Customer Service Assistant ManagerResponsible for design, propose, develop and implementation of upgrade or modification request from customer for automated machineInteract with customers to provide mechanical design support for their equipment needs.Ensure both product quality...

Roles & Responsibilities Ensure risk assessment conducted at work and all times complying to local work place Health, Safety and Environment regulations. Perform MP FS overhaul, repair and troubleshooting activities according to work plan. Interact professionally with customers during work execution. Perform internal and external progress status of...

Roles & Responsibilities Ensure risk assessment conducted at work and all times complying to local work place Health, Safety and Environment regulations. Perform MP FS overhaul, repair and troubleshooting activities according to work plan. Interact professionally with customers during work execution. Perform internal and external progress status of...

Job DescriptionMNCMonday to Friday 9am to 6pmJob Description:Perform on-site installations, training, maintenance, and repairs for cash processing solutions.Handle staging, testing, software configuration, and QA for new installations.Troubleshoot customer issues through statistical analysis and reliability evaluations.Advise management on customer...

Roles & ResponsibilitiesThong Lee Container Service Pte Ltd is in the transportation industry, providing trucking services of sea freight containers to our wide range of customers from various trade and industry.Overview of this role is to liaise with customers to organize new job orders before handing over to Operations team. Key roles as our Customer...

In this position, you will be assisting our clients via phone to assist them with their travel queries. Assistance required is included but not limited to, booking of flight tickets, booking of admission tickets, provide information on visa requirements, planning of travel itinerary. Experience in both inbound and outbound travel industry Able to work shift...

Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)Ensure cleaning teams adhere to safety measures to during cleaning operationAssist in budget planning for cleaning operationsReview daily cleaning job reports for...

Job Summary:SalaryS$2,600 - S$4,500 / MonthlyJob TypeSeniorityJuniorYears of ExperienceAt least 1 yearIn this role, you will have the unique opportunity to engage in field service, site installation, and perform Quality check on all completed machines.Job Responsibilities: Provide site machine installation and maintenance. Attend to service call. To conduct...

Roles & ResponsibilitiesBasic up to $4,000 + Benefits 5 days work week West Career growth opportunityResponsibilities: Provide after-sales technical support to all local and regional customers Manage coverage of on-site, telephone, email, and other remote technical support to customers in a timely and effective manner for all product Provide technical advice...

Job Description Provide day to day customer service support and administrative duties in engineering department. Deal with customers via multiple communication channels such as telephones, email and other CRM tools. Provide administrative support for engineering department such as spare parts quotation, service maintenance, preventive maintenance service,...

Job DescriptionProvide day to day customer service support and administrative duties in engineering department.Deal with customers via multiple communication channels such as telephones, email and other CRM tools.Provide administrative support for engineering department such as spare parts quotation, service maintenance, preventive maintenance service,...

Job DescriptionProvide day to day customer service support and administrative duties in engineering department.Deal with customers via multiple communication channels such as telephones, email and other CRM tools.Provide administrative support for engineering department such as spare parts quotation, service maintenance, preventive maintenance service,...

Roles & ResponsibilitiesIn this role, you will have the unique opportunity to engage in field service, site installation, and perform Quality check on all completed machines.Job Responsibilities:• Provide site machine installation and maintenance.• Attend to service call.• To conduct in-house and on-site training for customer.• Investigate and handle...