Payment Processing

7 days ago


Singapore Hays Full time

Key Responsibilities

1. *Payment Processing and Client Verification:* 
   - Handle outgoing and incoming funds transfers accurately and promptly.
   - Drive digital automation in these processes.

2. *Efficiency and Independence in Processes:*
   - Ensure timely and accurate validation of client instructions.
   - Conduct professional and friendly client callbacks.
   - Handle various tasks such as ad-hoc fund transfers, cheques/cashier orders, security transfers, and securities lending.

3. *Compliance:*
   - Stay compliant with statutory, head office, and local directives and regulations.

4. *Front Office Issue Management:*
   - Address and resolve incoming front office issues and escalations related to daily instruction handling efficiently and in a customer-friendly manner.

5. *Fee Calculation:*
   - Calculate fees owed by or due to Wealth Management clients accurately and ensure timely processing.

6. *Process Improvement:*
   - Participate in projects and initiatives aimed at improving efficiency within the team and related processes.
   - Address issues and suggest process changes.

7. *Audit and Risk Management:*
   - Handle responsibilities related to audit, monitoring and testing, SOX, QAR, and risk and control reviews.
   - Promptly report any irregularities or potential breaches in controls to the team leader and line manager.



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