Marketing Communications Assistant

4 weeks ago


Singapore STRAITS RETAIL PROPERTY MANAGEMENT SERVICES PTE. LTD. Full time
Roles & Responsibilities

This is a 4 months contract role from August to November 2024.


We are looking for an individual to support a full-scale loyalty programme which includes managing the members’ enquiry channel, coordination of campaigns and assist in liaison with key stakeholders.


Job Responsibilities:

  • Assist in coordination with tenants for the consolidation of marketing collaterals, rewards catalogue and tenant offers
  • Daily monitoring of loyalty programme enquiries and timely responses to members, escalating to Team Lead where necessary for prompt and effective resolution and feedback from members
  • Assist in the preparation of post campaign reports
  • Assist in liaison with vendor for terminal issuance of hardware to tenants
  • Assist in testing and implementation of CRM, Voucher and Content Management System, and Smartphone Applications
  • Support the team with monitoring/reporting of in-mall partner redemption
  • Creating of mock-ups for tenants’ vetting and approval
  • Assist in drafting and vetting of marketing collaterals
  • Liaise with the Centre Marketing Communication team on rewards programme marketing efforts
  • Other ad-hoc duties in relations to the rewards programme


Job Requirements

  • Diploma in Marketing, Mass Communications or related studies
  • Well-versed in Microsoft 365 Suite of applications.
  • Some experience with loyalty programmes preferred.
  • Basic knowledge in designing software eg. Photoshop, Canva will be advantageous.
  • Conscientious and resourceful team player with the ability to take initiative and work independently without excessive guidance.
  • Strong communication and interpersonal skills, with the ability to undertake basic cross-department and selected tenant conversations.
  • Prior work experience in a marketing role within a retail environment or shopping mall will be advantageous.

Tell employers what skills you have

CRM
loyalty program
Hardware
Social Media
Vetting
Interpersonal Skills
Campaigns
Content Management
Tenant
Marketing Communications
Canva
Photoshop
Team Player
Applications Support
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