Boutique Assistant
3 weeks ago
Our Client:
Our Client is originated from Scotland and portfolio includes the world's best-loved Scotch whiskies and other spirits. We are seeking a Boutique Assistant to deliver exceptional customer service that meets the expectations of our guests and to inspire lifelong enthusiastic brand advocacy.
Good Compensation and Benefits
Working Location: Central Area
Woking Hours: 11am – 8pm (5 days per week including weekend)
Job Responsibilities:
Boutique
· To warmly welcome all clients with passion and exceptional customer service and inspire all clients to become enthusiastic ambassadors of the brand.
· Ensure that The Boutique is presented as a world-class 5-star luxury destination, maintaining the highest standard of cleanliness and organisation in both the front-of-house and back-of-house areas with meticulous attention to detail
· Keep up to date on daily business needs by attending all briefs, referring to the daily communication, notice boards and rosters
Private Dining Offering
· Manage/respond to private dining queries and reservation requests.
· Support and facilitate private lunch/dinner, extending exceptional hospitality to delight our clients.
Client Centricity
· Maintain impeccable standards of grooming and appearance, in line with the grooming and appearance guidelines of the brand.
· Be curious. Explore and discover clients’ interest through active engagement.
· Fully attentive to guests and their needs and expectations during their visit in the Boutique.
Job Requirements
· A strong, charismatic, positive, and upbeat people person with self-awareness.
· Outstanding customer service knowledge and delivery. Great service mindset. Ready to go the extra mile.
· Robust storytelling skills.
· Able to learn and retain information about brand and the brand heritage.
Registration No: R22104771
EA Licence No: 22C1376
Tell employers what skills you have
CRM
Customer Retention
Sales
Wine and Spirits industry
Interpersonal Skills
Private Events
Exceptional Customer Service
Attentive
Attention to Detail
Communication Skills
Customer Satisfaction
Team Player
Storytelling
Customer Service
Customer Relations
Hospitality
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