Boutique Consultant

2 months ago

Singapore Richemont Full time

HOW WILL YOU MAKE AN IMPACT?

 

Jaeger-LeCoultre is looking for a Boutique Consultant for our Marina Bay Sands boutique in Singapore who have a demonstrated track record in building client relationships and driving sales performance. As an Ambassador of the Maison, you are expected to achieve and exceed sales targets, as directed by management, and proactively develop a client portfolio while ensuring a luxury client experience. This sales professional will also participate in the daily operations of the boutique.

 

1: Sales Achievement & Client Development:

  • Consistently achieve and/or exceed the monthly sales target, as directed by management.
  • Cultivate strong client relationships whether in or outside the boutique representing the organization
  • Demonstrate ability to proactively bring in new and develop existing clientele
  • Develop high watchmaking and bespoke sales
  • Ensure each client receives exceptional customer service
  • Provide expert product knowledge and Maison history
  • Assist clients with Customer Service needs, before or after sales
  • Maintain brand’s high standards.

 

2: Client Relationship Management

  • Cultivate strong client relationships through exceptional service and Maison-specific CRM initiatives
  • Partner with management to develop a plan for clients and prospects
  • Consistently and accurately, capture client data for follow-up and relationship building, effectively utilizing the tools that are available
  • Appropriately resolve client issues/concerns and escalate as needed to management
  • Partner with management to develop a plan to support, and participate to, in-store and offsite events and networking

 

3: Boutique Operations

  • Understand and comply with all security and operational policies and procedures for the Group, Maison, and boutique
  • Assist with daily set-up and breakdown of the boutique, and communicate on any maintenance issues
  • Assist in the merchandising and daily maintenance of displays and back-stock
  • Actively participate in daily and annual inventories and cycle counts to prepare and ensure a successful audit
  • Assist with special projects, as needed (i.e. price changes, supporting back-office responsibilities, etc.)

 

 

WHAT ABOUT YOU?

  • 5+ years previous experience in watches or high-value luxury product sales preferred.
  • Strong understanding of Customer Service needs and customer priorities.
  • Excellent computer skills
  • SAP exposure is a plus
  • Additional language skills are a plus
  • Excellent interpersonal and communication skills are required
  • Strong understanding of Customer Service needs strong attention to detail with the ability to manage multiple tasks simultaneously and with precision
  • Self-starter with team-player approach
  • Must be available to work retail hours including nights and weekends

WHY JOIN US?

You are our best asset. By joining Jaeger-LeCoultre, a whole world of opportunities will open to you Transmission of knowledge is the very soul of what we do: you will access a customized training program. As a Maison, we work tirelessly to manage our environmental footprint and create a positive impact on society through our collective effort. Learn more about our Sustainability commitments in our program « Make Our Time Better ».

 

OUR MAISON VALUES

Openness – A curiosity that encourages us to discover and exchange. The momentum that drives us to take an interest in others, in different cultures, and in beautiful things, and draw our inspiration from them. The strength that leads us to maintain a fresh look at ourselves. The dynamics that drive us to discover and innovate.

Inner Fire - The soul of our Manufacture. The inner strength that nourishes the enthusiasm and commitment we put into our daily work, and the creation of our timepieces. It is our passion that we love to share. It is a spark that never goes out, instilling the "spirit of watchmaking" in our products and beyond.

Excellence - Excellence governs our behaviour, our way of thinking, and our decisions. This stems from our discipline-based work ethic, and our determination to continually improve ourselves, driving our pursuit of precision and quality every day.

Care - This attitude guides our relationship with the world and with others and supports our creativity. Our ability to balance inventiveness and humility, to master technique and empathy. Sensory and emotional receptivity that translates into benevolence between us and our customers.

  • Beauty Spa Supervisor

    2 months ago

    Singapore EGE BOUTIQUE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Highlights- Full time & flexible working hours- Attractive Remuneration Packages, commissions & incentive bonus- Friendly Environment- Outstanding Career Advancement Opportunities- Convenient location (2 minutes’ walk from Rochor MRT)- Premium boutique beauty, wellness & aromatherapyJob Descriptions1) Provide professional...

  • Principal Consultant/Senior Consultant

    2 weeks ago

    Singapore BeathChapman Pte Ltd Full time

    Principal Consultant/Senior Consultant (Finance Systems) A newly created Finance Systems Consultant role has emerged in an Australian Boutique Software Solutions firm. Depending on your experience, you will either come in as a Principal Consultant or Senior Consultant, whereby you will lead engaging ideation workshops to identify clients' financial...

  • Principal Consultant/Senior Consultant

    2 weeks ago

    Singapore BeathChapman Pte Ltd Full time

    Principal Consultant/Senior Consultant (Finance Systems) A newly created Finance Systems Consultant role has emerged in an Australian Boutique Software Solutions firm. Depending on your experience, you will either come in as a Principal Consultant or Senior Consultant, whereby you will lead engaging ideation workshops to identify clients' financial...

  • Consultant

    4 months ago

    Singapore BEATHCHAPMAN (PTE. LTD.) Full time

    Roles & ResponsibilitiesEthos BeathChapman (EBC) is a global group of executive talent and recruitment experts in Australia, Asia and EMEA, with a broader network beyond.We provide solutions across key recruitment markets including Financial Services, Fintech & Technology, Finance & Corporate Functions, Legal, Commercial and Life Sciences - our vision is to...

  • Business Consultant

    4 days ago

    Singapore FOCUS LAW ASIA LLC Full time

    Roles & ResponsibilitiesWe are Focus Law Asia LLC, a boutique disputes law firm based in Singapore. We are seeking a highly motivated and skilled candidates to join our dynamic team. The ideal candidate will have a strong interest for working in both the legal and business sectors and can deal primarily with Japanese clients.Job Description: Consulting...

  • Finance Systems Consultant

    4 days ago

    Singapore BEATHCHAPMAN (PTE. LTD.) Full time

    Roles & ResponsibilitiesA newly created Finance Systems Consultant role has emerged in an Australian Boutique Software Solutions firm.Depending on your experience, you will either come in as a Principal Consultant, or Senior Consultant, whereby you will lead engaging ideation workshops to identify clients' financial planning and analysis challenges and...

  • Senior Consultant

    4 days ago

    Singapore BEATHCHAPMAN (PTE. LTD.) Full time

    Roles & ResponsibilitiesEthos BeathChapman (EBC) is a global group of executive talent and recruitment experts in Australia, Asia and EMEA, with a broader network beyond.We provide solutions across key recruitment markets including Financial Services, Fintech & Technology, Finance & Corporate Functions, Legal, Commercial and Life Sciences - our vision is to...

  • ASEANet Manpower Consultant

    3 days ago

    Singapore ASEANET MANPOWER CONSULTING PTE. LTD. Full time

    Job SummaryASEANet Manpower Consulting Pte Ltd is seeking a skilled Mechanic and Service Technician to join their team. The successful candidate will provide roadside assistance, perform service and maintenance tasks, and address customer inquiries with professionalism.Key ResponsibilitiesProvide roadside assistance to customers.Perform service and...

  • Principal Consultant

    4 days ago

    Singapore BEATHCHAPMAN (PTE. LTD.) Full time

    Roles & ResponsibilitiesEthos BeathChapman (EBC) is a global group of executive talent and recruitment experts in Australia, Asia and EMEA, with a broader network beyond.We provide solutions across key recruitment markets including Financial Services, Fintech & Technology, Finance & Corporate Functions, Legal, Commercial and Life Sciences - our vision is to...

  • Managing Director

    2 weeks ago

    Singapore Michael Page Singapore Full time

    About Our Client Our client is a privately held, boutique player in the architecture and design consultancy for commercial properties. In the last decade, they have organically grown to a team of twenty-five with specialists across architecture and interior design, project management, compliance and contract management. They offer private and public clients...

  • Store Design

    4 days ago

    Singapore CHRISTIAN BASSETT (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesChristian Bassett is recruiting a Store Design & Planning Project Manager for a Luxury Watch & Jewellery company.RESPONSIBILITIES• Work closely with the Group Store Planning Retail Department to lead and manage projects for boutique openings, renovation, expansions, and closings.• Liaise with landlords, architects, contractors on...

  • Senior HR Recruitment Consultant

    4 months ago

    Singapore RECRUITPEDIA PTE. LTD. Full time

    Roles & ResponsibilitiesWe are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.Job Highlights:• Senior level positions from various sectors are available•...

  • Retail Consultant

    4 days ago

    Singapore MORGAN PHILIPS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesYour Next CompanyMy client is seeking a dedicated and client-centric Client Advisor to join their prestigious luxury boutique. As a part of their elite team, you will represent one of the world’s most iconic watch brands, providing an unparalleled experience for their discerning clientele.Area of Responsibility:• Showcase deep...

  • Consulting Partner

    2 weeks ago

    Singapore Business Executive Coach Full time

    Consulting Partner - Recruitment We are a Niche-Boutique Executive Search firm specializing in recruitment solutions for top-tier industrial experts immersed in STEM (Science, Technology, Engineering & Mathematics) Industries. We had a great momentum build up over the last 6 months, that has now enabled us to hire with confidence on the next few talents...

  • Business Development Consultant

    2 months ago

    Singapore RECRUITPEDIA PTE. LTD. Full time

    Roles & ResponsibilitiesWe are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Business Development Consultant (Recruitment) who can help support us through the next phase of the growth and development roadmap.Job Highlights: Start-up environment, welcoming workplace culture ...

  • Sales Consultant

    4 days ago

    Singapore SE ACTIVE PTE. LTD. Full time

    Roles & ResponsibilitiesLocation: SingaporeEmployment Type: Full-TimeDepartment: B2C SalesReports To: Head of HomeSalary Range: $3,800 to $4,000 MonthlyJob Highlights: Be part of a global leading wellness brand, Technogym, that powers Olympic athletes and is trusted by luxury gyms, health clubs, and elite sports teams worldwide. Be part of a high...

  • Consulting Partner

    2 weeks ago

    Singapore Business Executive Coach Full time

    Consulting Partner - Recruitment We are a Niche-Boutique Executive Search firm specializing in recruitment solutions for top-tier industrial experts immersed in STEM (Science, Technology, Engineering & Mathematics) Industries. We had a great momentum build up over the last 6 months, that has now enabled us to hire with confidence on the next few talents...

  • HR Recruitment Consultant

    5 months ago

    Singapore RECRUITPEDIA PTE. LTD. Full time

    Roles & ResponsibilitiesWe are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.Job Highlights:• Junior/ Entry (No experience required - Training Provided)• Senior level...

  • Marketing & Business Development Executive

    4 months ago

    Singapore EGE BOUTIQUE PTE. LTD. Full time

    Roles & ResponsibilitiesBenefits:- Attractive remuneration packages- Basic salary + Commission + Incentive- Friendly environment- Career advancement opportunities- Convenient location (2 minutes’ walk from Rochor MRT)- Birthday gift & quarterly company staff gifts.Job Description:1) To develop & expand business on beauty & aromatherapy2) Generate new sales...

  • Business Development Manager

    3 days ago

    Singapore FOCUS LAW ASIA LLC Full time

    We are seeking a highly skilled Business Development Manager to join our dynamic team at FOCUS LAW ASIA LLC, a boutique disputes law firm based in Singapore. The ideal candidate will have a strong interest in working in both the legal and business sectors and be able to deal primarily with Japanese clients.Key Responsibilities:Consulting business matters...