Marketing Support Officer
4 weeks ago
Job Purpose
To provide administrative and operational support to Relationship Managers (RMs), ensuring smooth account servicing, KYC reviews, and account monitoring while maintaining compliance with regulatory standards.
Key Responsibilities
- Assist RMs with day-to-day administrative tasks, client communication, and follow-ups.
- Support account opening, maintenance, and closure processes.
- Coordinate KYC reviews, gather required documents, and ensure timely updates.
- Monitor client accounts for unusual activity and compliance with bank policies.
- Prepare reports, manage records, and ensure data accuracy.
- Act as a liaison between internal teams to facilitate smooth operations.
Key Requirements
- Bachelor's degree in Business, Finance, or related field.
- 2-3 years' experience in banking, financial services, or a similar role.
- Knowledge of KYC processes, banking operations, and compliance standards.
- Strong organizational, communication, and problem-solving skills.
- Advanced proficiency in MS Office; ability to multitask and meet deadlines.
Ability to Multitask
Troubleshooting
Microsoft Office
Microsoft Excel
Due Diligence
Relationship Management
Loans
Administration
Banking Operations
Trend Analysis
MS Office
Account Servicing
Compliance
Administrative Support
Banking
Microsoft Word
Customer Service
KYC
Financial Services
Technical Support
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