Product Sales Specialist
4 days ago
Basic Salary + Commission.
Other Benefits include Medical insurance, Birthday Leave and more
Islandwide Locations.
Company Overview
We invite you to join our team at Sterra.sg, a homegrown brand dedicated to enhancing people's lives in their own homes. At Sterra, we firmly believe that everyone deserves a home that offers convenience, health, and comfort, enabling a high quality of life. We strive to ensure affordability, making our offerings accessible to all. We take great pride in our vision to improve the lives of everyone by having a Sterra product in every home, and our mission to make effective wellness products accessible for everyone to live to their fullest potential.
Position Overview
As a Product Sales Specialist, you can expect lots of fun and challenges during your course of work You get to interact with people from all walks of life, introducing our products to them, suggesting how our products can improve their quality of life by having our products at their homes.
Key Responsibilities:
Customer Service:
- Greet customers with a friendly and approachable demeanor.
- Assist customers in finding products, providing information, and offering recommendations.
- Address customer inquiries, concerns, and complaints in a professional and timely manner.
- Prompt-following up with potential customers from online leads, via various communication channels
Sales:
- Actively engage with customers to understand their preferences and needs.
- Utilize product knowledge to recommend, cross-sell and upsell products and complementary products to enhance the customer's shopping experience.
- Meet or exceed sales targets and contribute to the overall revenue goals of the store.
Product Knowledge:
- Stay informed about product features, specifications, and benefits.
- Stay updated on promotions, discounts, and sales events to effectively communicate them to customers.
Merchandising:
- Ensure products are properly displayed and stocked on shelves.
- Maintain a clean and organized sales floor to enhance the shopping experience.
- Team Collaboration:
- Work collaboratively with team members to achieve store goals.
- Communicate effectively with colleagues and management to address issues and share insights.
- Collect customer feedback to pinpoint areas for improvement in products and sales processes, providing valuable insights to sales leaders for future enhancements.
Requirements:
- Prior F2F sales experience in home appliances, home and living industry is a plus.
- Strong proven track record of high closing rates is a plus.
- Strong communication skills and ability to engage customers effectively.
- Sales-driven mindset with a can-do attitude.
- Professional appearance and customer-centric mindset.
- Willing to work on weekends, including public holidays.
Working Schedule: 11am to 9pm, 5 days work week, compulsory 1 working weekend.
Rest days are flexible.
We're excited to work with you
Tell employers what skills you haveProduct Knowledge
Sales Presentations
Sales
Aftersales
Visual Merchandising
Housekeeping
Inventory
Retail Sales
Selling
Good Communication Skills
Selling Skills
Cashiering
Communication Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Customer Services
Customer Service Experience
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