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L2 Application Support

2 months ago

Singapore MyCareersFuture Full time

Roles & Responsibilities

Only shortlisted candidates would be contacted for interview.

Role : Application Support - 12 months Renewable contract

Experience: Minimum of 1.5 years

Location : Marina Bay Financial Centre & Changi Business Park (rotational)

Benefits:

Renewable contract (performance-based) Medical Insurance Coverage Leave credits

We are looking for candidates with L2 Application Support role who will be responsible for managing the application and system issues that arise across a business.

Role and Responsibility:

To provide quality day-to-day L2 Production support for Java/Web-based application. To coordinate and support infrastructure maintenance activities. To manage implementations of new application releases, adhering to the best practices of the release management process. To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business. To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business. To enhance existing support process to maintain/improve service level & quality.

Skills and Experience Required:

At least 1.5 years working in an L2 Application Support Environment. Core technical competency required: Linux; Unix Shell Scripting SQL (MYSQL/MSSQL) OpenShift/Docker Good to have experience: AngularJS ActiveMQ Elastic Search Application Monitoring Tools CI/CD (Continuous Integration & Continuous Deployment) Python Microservices concept Experience in application implementation projects in financial institutions would be advantageous. Strong analytical and problem-solving skills. Ability to perform impact analysis in a structured manner. Good verbal & written communication skills. Proactive and able to work independently and under pressure.