Contract Administrative Officer
4 days ago
Responsibilities:
- To set up new machines or ITS contracts
- To generate and send out contract renewal letters
- To follow up and monitor customer’s reply for contract renewal
- To renew service contract in system
- To attend to customer’s request regarding transfer, termination, extension of contracts (FSA)
- To generate monthly contract renewal report
- To track contract renewal %
- To compile reasons on why customers do not renew the contract
- To generate EOL report and group by customer segmentation
- To assist in customer loyalty/retention program
- To perform updates on service contract in system
- To perform other duties as requested by Management
Requirements:
- Minimum GCE O Level.
- Preferably 1 year relevant working experience.
- Must be proficient in office applications.
Tell employers what skills you have
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Contract Management
Invoicing
Administration
Attention to Details
Administrative Support
Microsoft Word
Customer Service
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