Premier Service Manager

7 days ago

Singapore HSBC Full time
Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Premier Service Manager.

Principal Responsibilities
  • Providing dedicated support to Relationship Managers for their customers’ servicing related matters
  • Maintain customer service excellence, greeting and serving our customers with the highest service standards
  • Manage customer queries, issues, feedback and complaints with appropriate advice/solutions
  • Adopt a needs-based approach to provide recommended solutions for retail banking products to meet customer's financial needs
  • Understand and exercise Know Your Customer and Customer Due Diligence knowledge to ensure clientele suitability for HSBC during onboarding
  • Be a digital banking champion through promoting and educating our customers in using self-service channels such as Internet Banking, Phone Banking and Automated Teller Machines
  • Ensure data entry and operational transactions are executed expeditiously, with minimal errors and in compliance with audit and statutory guidelines
  • Attend to the operational needs of the branch and business where required by Line Managers or Branch Director
  • Other ad-hoc duties required when necessary
Requirements
  • Degree holder with relevant experience in a retail banking environment
  • Strong banking and product knowledge will be an added advantage
  • A team player who is self motivated and customer service oriented
  • Possess excellent interpersonal and communication skills
To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

  • Avp, Premier Service Manager

    3 weeks ago

    Singapore HSBC Full time

    Job descriptionSome careers grow faster than others.If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will...

  • Premier Service Manager

    2 weeks ago

    Singapore HSBC Full time

    Job descriptionSome careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC...

  • Premier Service Manager

    2 weeks ago

    Singapore HSBC Full time

    Job descriptionSome careers grow faster than others.If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will...

  • Premier Relationship Manager, Onshore Premier Banking

    1 month ago

    Singapore OCBC Full time

    About OCBC Having purpose and making a real impact drives what we do at OCBC, for our customers, colleagues and the community. People count on us to deliver an amazing banking experience, but more importantly one that is uncomplicated and complements their changing lifestyle and business needs. Our employees are the architects that make this all possible;...

  • Premier Service Manager

    2 weeks ago

    Singapore HSBC Full time

    Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Sales, Distribution and...

  • Premier Service Manager

    3 weeks ago

    Singapore HSBC Full time

    Job descriptionSome careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Wealth...

  • Premier Relationship Manager

    3 weeks ago

    Singapore HSBC Full time

    Premier Relationship Manager (Offshore) - Wealth and Personal Banking Premier Relationship Manager (Offshore) - Wealth and Personal Banking HSBC Singapore Posted 1 day ago Hybrid Job Permanent Competitive Job descriptionSome careers shine brighter than othersIf you're looking for a career that will help you stand out, join HSBC and fulfil your potential....

  • Premier Service Manager

    3 weeks ago

    Singapore HSBC Full time

    Job description Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. ...

  • Premier Relationship Manager

    2 weeks ago

    Singapore HSBC Full time

    Job descriptionSome careers open more doors than others.If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC Wealth...

  • Premier Relationship Manager

    2 weeks ago

    Singapore ADECCO PERSONNEL PTE LTD Full time

    Roles & ResponsibilitiesOur client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.about the jobContribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets. Manage the relationships with new and existing High...

  • Premier Banking Relationship Manager

    2 weeks ago

    Singapore Ambition Full time

    Premier Banking Relationship ManagerAmbition Singapore Posted 23 hours ago In-Office Job Permanent Negotiable Our client, a leading foreign bank is looking for highly driven sales professional to join their expandin team. Key Responsibilities:Active acquisition and prospecting of new Premier Banking Onshore customers, develop and strengthen their...

  • Team Head/Offshore Premier Banking Manager

    1 month ago

    Singapore OCBC Full time

    At OCBC, we are constantly on the lookout for exceptional individuals to join our team. If you are a go-getter with high level of drive, do come and join us today! As an Offshore Premier Banking Manager, your roles & responsibilities will include: Mentor and inspire team members to achieve full potential in sales and service excellence. Provide coaching...

  • Team Head/Offshore Premier Banking Manager

    2 weeks ago

    Singapore OCBC Full time

    At OCBC, we are constantly on the lookout for exceptional individuals to join our team. If you are a go-getter with high level of drive, do come and join us today! As an Offshore Premier Banking Manager, your roles & responsibilities will include: Mentor and inspire team members to achieve full potential in sales and service excellence. Provide coaching...

  • Assistant Vice President, Premier Elite Service Manager

    2 weeks ago

    Singapore HSBC Full time

    Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Wealth and Personal...

  • Premier Private Clients

    3 weeks ago

    Singapore Ambition Full time

    Job details:Posted 01 April 2023SalaryNegotiableLocationSingaporeJob type PermanentDisciplineBanking & Financial ServicesReference262431_ Responsibilities: - Actively acquire and prospect new customers for the Premier Banking Private Client (Onshore) segment (AUM S$1 million & above). Develop and strengthen their relationships with the Bank in accordance...

  • Assistant Vice President, Premier Elite Service Manager

    2 weeks ago

    Singapore myGwork - LGBTQ+ Business Community Full time

    Opening date 22-May-2024 Closing date 23-Jun-2024 Job descriptionSome careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities,...

  • Premier Business Development Manager

    3 weeks ago

    Singapore HSBC Full time

    Job description Some careers open more doors than others. If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. ...

  • Premier Elite Relationship Manager

    2 weeks ago

    Singapore HSBC Full time

    Premier Elite Relationship Manager (Onshore) - Wealth and Personal Banking Premier Elite Relationship Manager (Onshore) - Wealth and Personal Banking HSBC Singapore Posted 1 day ago In-Office Job Permanent Competitive Job descriptionSome careers shine brighter than othersIf you're looking for a career that will help you stand out, join HSBC and fulfil your...

  • Premier Business Development Manager

    2 weeks ago

    Singapore HSBC Full time

    Some careers open more doors than others.If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Wealth and Personal Banking...

  • Senior Premier Relationship Manager

    2 weeks ago

    Singapore HSBC Full time

    Job description Some careers shine brighter than others If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and...