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#SGunited Jobs Desktop Support Engineer L1/L2

1 month ago

Singapore ITCAN PTE. LIMITED Full time
Roles & Responsibilities

  • Perform end user IT Support
  • Perform troubleshooting for client platform related problems
  • Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
  • investigate & provide temporary &/or permanent resolution of incidents escalated
  • Liaise with support vendors for maintenance, support or issues resolution
  • Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
  • Any ad-hoc duties assigned / required.

Tell employers what skills you have

Outlook
Mac
Troubleshooting
Microsoft Office
Windows 10
Hardware
Laptops
Active Directory
Windows 7
Computer Hardware
Service Level
Windows OS
Operating Systems
Windows
Office Software
Technical Support