Service Executive, Associate HR
3 weeks ago
We are on the lookout for an Executive, HR Associate to join us. This is a front-line position and will be part of the associate HR support team that acts as the first point of support for agents' HR matters.
Job Responsibilities:
- Provide prompt frontline services and perform admin tasks.
- Assist in real estate salespersons licencing matters such as registration and resignations and recruitment.
- Attending to walk-in, phone and email enquiries
- Maintain proper filing and disposal of confidential documents
- Identify and assess our salespersons' need to achieve satisfaction
- Build sustainable relationships and trust with our salespersons through open and interactive communication
- Handle complaints, provide appropriate solutions and alternatives within time limits; follow up to ensure resolution
- Take the extra mile to engage our salespersons
Requirements:
- At least 1-2 years of relevant working experience in customer front desk fronting
- Proficient in MS Office applications
- Strong interpersonal and communication skills
- A team player who fosters a cooperative work environment
Who will thrive in this role?
- You'll be experienced in a service-oriented environment, resolving customer questions, issues and enquires is something that comes naturally to you.
- Excellent time management and communication skills
- High attention to detail
A competitive remuneration package commensurate with relevant experience and qualifications will be offered to the successful candidates.
Other benefits & Perks
- 2 days of wellness leave
- Birthday leave and Dining Voucher $100
- Medical, Dental and Insurance Benefits
Please state your current or last drawn salary, expected salary and availability in your CV. We regret that only shortlisted candidates would be notified.
Tell employers what skills you have
Account Management
Forecasting
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Interpersonal Skills
Data Entry
MS Office
Good Communication Skills
Attention to Details
Time Management
Cashiering
Communication Skills
Budgeting
Statistics
Team Player
Customer Service
Customer Services
People Management
Customer Service Experience
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