Head of Managed Security Services

2 weeks ago

Singapore T-SYSTEMS SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

T-Systems Singapore is seeking a dynamic and highly skilled Head of Managed Security Services (MSS) to lead our security offerings across Singapore and the broader SEA region. The ideal candidate will have a proven track record in delivering advanced security solutions, exceptional leadership capabilities, and deep technical expertise, especially in SOC management, AI-driven technologies, and emerging security trends. This role is pivotal in shaping and executing our go-to-market strategy, ensuring T-Systems is recognized as a leader in managed security services in the region.

Key Responsibilities

Strategic Leadership:

  • Develop and execute the overall strategy for T-Systems' Managed Security Services within the SEA region.
  • Build a compelling value proposition for our MSS offerings, aligning with market demands, organizational goals and manage the P&L
  • Drive innovation by incorporating advanced technologies such as AI, machine learning, and automation into the security services portfolio.

Operational Excellence:

  • Oversee the design, implementation, and operations of Security Operations Centers (SOCs) process, ensuring they meet global standards.
  • Ensure delivery excellence and customer satisfaction through robust governance, KPIs, Priority 1 incident response and SLAs are met.
  • Collaborate with cross-functional teams to integrate security services into T-Systems' broader service offerings.

Go-to-Market Expertise:

  • Lead and support the sales and pre-sales teams in developing market penetration strategies and customer acquisition plans.
  • Act as a thought leader representing T-Systems at customer engagements.
  • Identify and capitalize on emerging trends to create competitive differentiation and expand the MSS footprint.

Team Leadership:

  • Build, mentor, and manage a high-performing team of security professionals, including SOC managers and technical experts.
  • Foster a culture of innovation, collaboration, and excellence within the security organization.

Customer Engagement:

  • Serve as a trusted advisor to key clients, ensuring alignment of their security requirements with T-Systems' solutions.
  • Manage escalations and build long-term relationships with customers to drive loyalty and repeat business.

Key Qualifications and Experience

Educational Background:

  • Bachelor's degree in Computer Science, Information Security, or a related field.
  • Industry certifications such as CISSP, CISM, or equivalent are highly desirable.

Technical Expertise:

  • Minimum of 8-10 years of experience in cybersecurity SOC management with at least 5 years in a leadership role within a systems integration, IT consulting, or MSSP environment.
  • Strong technical background with prior experience SOC environment.
  • Deep understanding of advanced security technologies, including AI-driven and machine learning solutions, threat intelligence platforms, and EDR/XDR solutions.

Business Acumen:

  • Demonstrated experience in go-to-market strategy development and execution within the SEA region.
  • Proven ability to align technical offerings with business outcomes and customer needs.
  • Experience in managing P&L for the business unit

Leadership Skills:

  • Exceptional leadership and team management skills, with a history of building and leading successful teams.
  • Experience in fostering collaboration across multidisciplinary teams and geographies.

Industry Knowledge:

  • In-depth understanding of regional cybersecurity regulations, compliance standards, and threat landscapes.
  • Strong connections within the SEA security community.
Tell employers what skills you have

Information Security
Management Skills
Managed Services
Security Operations
Ethical Hacker
Operational Excellence
Strategy Development
Business Acumen
Customer Engagement
Systems Integration
Customer Acquisition
Team Leadership
Team Management
Threat Intelligence
go to market strategies
CISSP
profit / loss

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