Restaurant Manager
1 week ago
Job Overview:
We are seeking a dedicated and experienced Restaurant Manager with proficiency in Italian to oversee daily operations at one of our restaurants. The ideal candidate will have excellent leadership, communication, and customer service skills, as well as a deep understanding of Italian cuisine and culture. The Restaurant Manager will ensure that the restaurant runs smoothly, maintaining a high standard of food, service, and customer satisfaction.
Key Responsibilities:- Operations Management:Oversee the day-to-day operations of the restaurant, including front-of-house and back-of-house functions.
Ensure smooth and efficient service during peak hours.
Maintain inventory levels, manage ordering, and control costs.
Coordinate with kitchen staff to ensure timely and high-quality food preparation. - Staff Management:Hire, train, and supervise restaurant staff, including servers, kitchen staff, and bartenders.
Schedule shifts and manage labor costs efficiently.
Conduct performance evaluations, provide feedback, and handle employee concerns.
Promote a positive and collaborative working environment. - Customer Service:Ensure that guests have an exceptional dining experience by maintaining high standards of service.
Resolve customer complaints promptly and professionally.
Communicate with Italian-speaking guests, ensuring a personalized and engaging experience.
Monitor guest feedback to continuously improve service quality. - Financial Management:Prepare and manage the restaurant's budget, ensuring profitability and efficiency.
Control expenses by maintaining inventory, managing labor costs, and reducing waste.
Monitor daily revenue and ensure proper cash handling and reporting. - Health & Safety Compliance:Ensure compliance with all local health and safety regulations.
Oversee the cleanliness and safety of the restaurant.
Implement and maintain standards for food safety and sanitation. - Marketing and Promotion:Work with marketing teams to develop and implement promotions and special events.
Utilize social media and community outreach to drive brand awareness. - Cultural and Linguistic Expertise:Use Italian language skills to communicate effectively with Italian-speaking customers and staff.
Help ensure the authenticity of the Italian dining experience offered at the restaurant.
Licensing
Community Outreach
Leadership
Quality Control
Restaurants
Customer Experience
Social Media
Inventory
Purchasing
Sanitation
Payroll
Marketing
Restaurant Management
Compliance
Cashiering
Customer Satisfaction
Customer Service
Scheduling
Food Service
Hospitality
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