Service Manager

Job DescriptionWe are seeking a skilled Contact Centre Service Manager to oversee the contact centre support requirements for various HPB programmes and services. The successful candidate will be responsible for upholding service delivery standards and contributing towards shaping customer interactions.The ideal candidate will have experience in a contact...

**Company Overview:**The National Library Board (NLB) plays a vital role in nurturing a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore.We strive to provide excellent service delivery that improves the lives of the community. Our flexible, hybrid work environment offers rewarding...

The Company is a Capital Market Services Licence holder regulated by the Monetary Authority of Singapore. Responsibilities: Work with CEO and manage the day to day operations of the company and funds (currently 2 Private Equity VCC’s); Act as a Representative of the Company; Oversee and manage the ongoing compliance requirements including: ...

Job DescriptionThe role of the Programme Manager, Public Service Division involves overseeing the national SkillsFuture Credit (SFC) scheme, a well-rounded position suitable for individuals with strong data management skills and a willingness to learn and contribute to all aspects of SFC programme implementation.Key Responsibilities:Analysing and...

Roles & ResponsibilitiesThe Company is a Capital Market Services Licence holder regulated by the Monetary Authority of Singapore.Responsibilities:• Work with CEO and manage the day to day operations of the company and funds (currently 2 Private Equity VCC's);• Act as a Representative of the Company;• Oversee and manage the ongoing compliance...

Responsibilities Provide excellent customer service Manage customer complaints and ensure prompt resolution Maintain a strong understanding of our operation and service to effectively support customer inquiries and issues Prepare regular reports on customer service performance Respond to inquiries from parents/guardians regarding bus routes, schedules, and...

About UsWe are the Public Service Division, the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation.Our mission is to empower our people to master their craft through robust learning and development opportunities, enabling them to make meaningful contributions to society.We are committed to fostering an inclusive...

About UsThe Public Service Division is committed to inspiring a healthier Singapore. As a trusted partner of our citizens, we strive to deliver intuitive and personalised experiences that empower individuals to embrace holistic well-being.We engage our customers via online and offline touchpoints such as outreach through different settings including...

About the JobThis role offers an exceptional opportunity for a seasoned mariner to make a meaningful contribution to the regulation of pilotage services and management of port infrastructure in the Port of Singapore.Key ResponsibilitiesPromote maritime safety by regulating pilotage services, upholding high standards of competence among pilots.Engage with...

About Our Team:We are a dynamic and innovative team at the Public Service Division, dedicated to advancing the jobs and skills landscape within the Built Environment (BE) sector. We are looking for a skilled Operations Manager to join our team as a Senior Policy Officer, who will be responsible for formulating policies and programmes to raise the quality,...

Job SummaryThe Public Service Division is seeking a skilled and experienced professional to fill the role of Constituency Manager. In this position, you will be responsible for developing and implementing plans for the growth and development of Grassroots Organizations (GROs) and the community.As a Constituency Manager, you will work closely with GROs,...

Roles & Responsibilities Responsible for taking orders and serving food and beverages to guests Polite friendly and well grown Verifying the identification and of any customers who order alcoholic beverages Submit food orders to the kitchen staffs Ensure customers satisfied with their meal work with kitchen staffs to resolve any complaints and process...

Job Overview:We are seeking an experienced professional to lead our corporate services team at WORLD WIDE IMMIGRATION SERVICE LLP. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our facilities, including maintenance, security, and other essential services. Key responsibilities...

Responsibilities Provide excellent customer service Manage customer complaints and ensure prompt resolution Maintain a strong understanding of our operation and service to effectively support customer inquiries and issues Prepare regular reports on customer service performance Respond to inquiries from parents/guardians regarding bus routes, schedules, and...

We are seeking a Content Management Lead to join our team at the Public Service Division. As a key member of our digital infrastructure, you will be responsible for managing and maintaining our websites and service infrastructure systems.You will oversee the creation, publication, and maintenance of website content, ensuring it remains up-to-date and...

Roles & ResponsibilitiesStrategically plan and manage logistics, warehouse, transportation and customer services Direct, optimize and coordinate full order cycle Liaise and negotiate with suppliers, manufacturers, retailers and consumers Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency Arrange warehouse,...

At the Public Service Division, we are committed to delivering exceptional customer experiences. As a Contact Centre Manager, you will play a crucial role in shaping our service delivery standards and ensuring that our customers receive top-notch support.The Contact Centre team oversees the contact centre support requirements for various programmes and...

We are looking for a highly motivated individual to join our team as a Contact Centre Manager. As a key member of our team, you will be responsible for managing process improvement projects and working closely with stakeholders to ensure that requirements are met.Your strong background in system enhancement planning and project management will be essential...

The Public Service Division is looking for a skilled Procurement Manager to lead our procurement initiatives and drive excellence in ICT procurement across the whole of Government.As a key member of our team, you will be responsible for overseeing vendor management, responding to queries, gathering usage data, and ensuring effective contract management. Your...

**About the Role:**We are looking for a dedicated Laboratory Officer to join our team in the Public Service Division. In this role, you will be responsible for supporting the national blood program through blood component processing and testing.**Key Tasks:**Support the management of the national blood supply in a laboratory setting.Perform various tests and...