Part Time Customer Service cum Admin 6 Months Contract
3 weeks ago
Join Our Team: Long-Term Customer Service cum Admin Officers Wanted Embrace a Dynamic Role with Flexible Days and Make a Difference in Customer Satisfaction
Job Responsibilities:
- Man the front counter at all times
- Maintain high levels of customer satisfaction at all times
- Queue management when required
- Welcome walk-in customers and register customers via case management system
- Attend to enquiries pertaining to financial assistance, via phone call and emails
- Operational checks on the service centre and replenishment of collaterals before the start of each day
- Collect documents received from customers and make certified copies of these documents
- Provide administrative support such as filing of documents, data entry, printing and preparation of letters etc
- Need to be roving around different offices depending on manpower planning
Job Requirements:
- Prior experience in customer service and administration roles preferred
- Excellent verbal and written communication skills
- Capacity to adapt to changing environments and handle unexpected challenges
Working Hours and other Info:
- Commit 3 days weekly on weekday. 8:30am – 6:30pm
- North / North-east region
- $11/hr - $12/hr
We regret to inform, only shortlisted candidates shall be contacted.
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EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)
Tell employers what skills you haveMicrosoft Office
Microsoft Excel
Manpower Planning
Interpersonal Skills
Administration
Data Entry
Communication Skills
Administrative Support
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Case Management
Customer Service Experience
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