Community & Operations Manager

Found in: Talent SG 2A C2 - 2 weeks ago


Singapore RGM 1CD PTE. LTD. Full time
Roles & Responsibilities

Company Overview:

Join our team at The Ring Boxing Community, where we don't just punch bags – we punch above Nestled in the heart of Orchard, our boxing gym is more than a place to sweat; it's a sanctuary for fitness enthusiasts and a beacon for those aspiring to a healthier lifestyle. With a philosophy rooted in community, fitness, and the pursuit of excellence, we offer a diverse range of classes and personalized services to empower our members. As we spar towards greater heights, we're on the lookout for an energetic Community & Operations Manager to champion our mission and ensure the seamless operation of our vibrant gym.


Position Overview:

Step into the ring as our Community & Operations Manager, where you'll be the heartbeat of our gym's day-to-day life. This role is tailor-made for a spirited, proactive individual who thrives in a dynamic environment and is passionate about fostering health, fitness, and a sense of community. You'll ensure the smooth running of our gym, enhancing member experiences, overseeing facility operations, and leading our dedicated staff team.

Key Responsibilities:
  • Be the welcoming face of the gym, delivering knockout customer service to members and guests.
  • Govern the Gym CRM which manages client memberships, class packages, class & coaches schedules.
  • Help support key data analysis to support data-driven decision-making around areas of improvement for our operations and community offerings.
  • Support Marketing and Promotion efforts such as monthly newsletters and Social Media posts
Qualifications:
  • A bachelor's degree in Business Administration, Sports Management, or a related field is preferred, but not essential.
  • Experience in sales, customer service, or operations. Preferably in the fitness industry
  • A black belt in organization and multitasking, with an eagle eye for detail.
  • Stellar communication and interpersonal skills, making every interaction count.
  • An independent thinker with the reflexes to make quick decisions in a bustling environment.
  • Proficient in GSuite and familiar with Fitness CRM software (MindBody)..
  • A burning passion for health, fitness, and building a thriving community.

Tell employers what skills you have

CRM
Community Outreach
Budgets
Lifestyle
Able To Multitask
Internal Communications
Social Media
Interpersonal Skills
Inventory
Fitness
Marketing Communications
Administration
Event Management
Event Planning
Team Building
Human Resources
Customer Service
Scheduling
Sports Management

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