Community & Operations Manager
1 week ago
Join our team at The Ring Boxing Community, where we don't just punch bags â€' we punch above Nestled in the heart of Orchard, our boxing gym is more than a place to sweat it's a sanctuary for fitness enthusiasts and a beacon for those aspiring to a healthier lifestyle. With a philosophy rooted in community, fitness, and the pursuit of excellence, we offer a diverse range of classes and personalized services to empower our members. As we spar towards greater heights, we're on the lookout for an energetic Community & Operations Manager to champion our mission and ensure the seamless operation of our vibrant gym.
Position Overview:
Step into the ring as our Community & Operations Manager, where you'll be the heartbeat of our gym's day-to-day life. This role is tailor-made for a spirited, proactive individual who thrives in a dynamic environment and is passionate about fostering health, fitness, and a sense of community. You'll ensure the smooth running of our gym, enhancing member experiences, overseeing facility operations, and leading our dedicated staff team.
Key Responsibilities:- Be the welcoming face of the gym, delivering knockout customer service to members and guests.
- Govern the Gym CRM which manages client memberships, class packages, class & coaches schedules.
- Help support key data analysis to support data-driven decision-making around areas of improvement for our operations and community offerings.
- Support Marketing and Promotion efforts such as monthly newsletters and Social Media posts
- A bachelor's degree in Business Administration, Sports Management, or a related field is preferred, but not essential.
- Experience in sales, customer service, or operations. Preferably in the fitness industry
- A black belt in organization and multitasking, with an eagle eye for detail.
- Stellar communication and interpersonal skills, making every interaction count.
- An independent thinker with the reflexes to make quick decisions in a bustling environment.
- Proficient in GSuite and familiar with Fitness CRM software (MindBody)..
- A burning passion for health, fitness, and building a thriving community.
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