Account Manager

3 weeks ago


Singapore BYTEBRIDGE TECHNOLOGY PTE. LTD. Full time
Roles & Responsibilities

Company Introduction

ByteBridge is a widely trusted innovator of IT services, including data center, enterprise IT, and unified communications. ByteBridge was founded by a team of passionate dedicated experts with a vision to achieve customer success through technology enablement. We bridge the technical gaps to help enterprises' vision come true and expand their business on a global scale. To date, ByteBridge has been trusted by some of the world's leading international companies.

Position Overview

We are looking for a highly motivated and results-driven Account Manager to drive business growth in the Southeast Asia region. In this role, you will be responsible for managing and growing key client accounts, fostering long-term relationships, and identifying new business opportunities. You will serve as a trusted advisor to clients, ensuring they receive maximum value from ByteBridge's solutions.

Key Responsibilities

  • Develop and maintain strong, long-term relationships with key clients, serving as their primary point of contact.
  • Identify new sales opportunities within existing accounts and proactively work to expand relationships.
  • Drive revenue growth by upselling and cross-selling ByteBridge's solutions to meet client needs.
  • Collaborate with internal teams (Sales, Marketing, and Technical Support) to develop and execute account strategies.
  • Stay informed about industry trends, competitor activities, and customer needs to provide strategic insights.
  • Address customer concerns, coordinate solutions, and ensure exceptional post-sales support.

Additional Responsibilities

  • Conduct regular business reviews with clients to assess satisfaction and uncover new opportunities.
  • Monitor client performance metrics and provide insights to drive business value.
  • Represent ByteBridge at industry events, networking functions, and client meetings to strengthen relationships.

Knowledge, Skills & Abilities

  • Strong understanding of account management, B2B sales, and customer relationship management.
  • Excellent communication and negotiation skills.
  • Ability to identify client pain points and position ByteBridge's solutions effectively.
  • Proficiency in CRM tools (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
  • Strong problem-solving skills with a customer-centric approach.
  • Self-motivated, adaptable, and driven to meet sales and retention targets.

Qualifications

  • Bachelor's degree in Business, Marketing, or a related field.
  • Proven experience in account management, sales, or business development, preferably in IT or technology services.
Tell employers what skills you have

Negotiation
CRM
Account Management
Upselling
Microsoft Office
Data Center
Customer Success
Customer Relationship Management
Adaptable
B2B
Networking
Revenue Growth
Unified Communications
Business Development
Bridge
Technical Support
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