IT Technical Support Officer

3 weeks ago


Singapore EQUATORIAL MARINE FUEL MANAGEMENT SERVICES PTE. LTD. Full time
Roles & Responsibilities

Provide a professional, expert support and administration of the Microsoft 365 cloud environment with a secure, reliable infrastructure.


Candidates are to be comfortable with Company moving to Kim Chuan in 2024.


Job responsibilities:

  • Independently research, design, develop, and deploy Microsoft 365 solutions for the company
  • Administer the Microsoft 365 environment, ensuring availability, reliability, and performance
  • Monitor system health and regularly review, analyze, and test systems for performance
  • Perform annual hardware refresh for endpoint devices and network equipment.
  • Provide regular update, backups, and restores as needed
  • Collaborate with internal stakeholders to maximize functionality and user experience
  • Provide onboarding and offboarding for new hire/leaver
  • Documenting system configuration, process and IT user guide
  • Provide top-tier support, coordinating with various teams and vendors to troubleshoot issues onsite and offsite (onboard the vessels)
  • Need to travel to other countries to provide IT support for the vessel only if vendor unable to resolve the issue
  • Role as an IT procurement officer and work closely with vendor. So excellence vendor management is required
  • Monitor and manage the billings and subscriptions for SAAS and M365
  • Manage IT hardware and software inventory
  • Conduct daily IT operation daily checklist, monthly checklist and annual checklist.

Minimum Requirements:

  • At least 1 year of experience in managing and administering M365 environments
  • More than 2 years of experience work as L1 support in mid to large enterprise
  • Strong customer service, communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Network and firewall skillset is not mandatory, but good to have

Tell employers what skills you have

Troubleshooting
Hardware
Cyber Security
Computer Hardware
Communication Skills
Administrative Support
Routers
Team Player
Safety Training
Able To Work Independently
Technical Support

  • Singapore This Is An IT Support Group Full time

    Industry: Home Appliance Permanent role Conducive Working Environment Responsibilities: Provide a high level of technical support across the company, both to internal and external customers. Write specifications and technical reports. Work closely with contract technicians to visit customers, when applicable, to resolve issues. Check and grade return stock...


  • Singapore This Is An IT Support Group Full time

    Overview Element has an opportunity for a Customer Service Officer . The Customer Service Officer will work with the Sales Team and Operations Team to ensure smooth work delivery and positive customer service experience. This role is based in Jalan Boon Lay, Singapore. Responsibilities Verify purchase order value and quotation with customers and create job...


  • Singapore This Is An IT Support Group Full time

    Job Description: Preparing and sending quotations to customers in a timely manner. Revising or changing quotation details upon request from customers. Maintaining and updating records in SAP CRM accurately. Keeping track of the sales team’s communication with customers. Supporting in following up sales leads and opportunities in SAP CRM for the sales...


  • Singapore This Is An IT Support Group Full time

    Job Purpose ICE Data Services is looking for a dynamic Client / Product Support Specialist to join our team. The function is an integral part of our front line support team focused on market data products. The ideal candidate will have a mix of strong technical skills and client facing experience. Responsibilities Provide exceptional overall client...


  • Singapore This Is An IT Support Group Full time

    Become our next Future Starter Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a Future Starter, you’ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary! Technical Product Manager (Thrusters) Country/Region: SG Location: SG, 10310 Your task: Responsible for...


  • Singapore This Is An IT Support Group Full time

    Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs...


  • Singapore This Is An IT Support Group Full time

    Food Too is seeking a visionary Technical Co-Founder to drive our technical strategy, oversee development, and ensure seamless scaling of our digital platform. This co-founder will lead the technology team, align the tech roadmap with our business goals, and shape Food Too’s expansion across regional markets. As a key member of the leadership team, the...


  • Singapore This Is An IT Support Group Full time

    Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...

  • Property officer

    4 days ago


    Singapore This Is An IT Support Group Full time

    Job Title Property Officer Job Description Summary About the Role: Assist with day-to-day operations of the Account and organize and maintain physical and digital working systems. Provide administrative support to the department. Extract, compute, and compile data. Assist with claims, ensuring prompt and accurate payment of all invoices for term contractors...


  • Singapore This Is An IT Support Group Full time

    We are growing and looking for a Project Technical Delivery Manager with experience in project delivery in datacenter environments. In this role, the delivery manager will manage the project through the complete project lifecycle from aspiration to production. This includes ensuring that the project is delivered on time, meets business & technical...


  • Singapore TALENT-MERGE PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities: Ensure smooth running of the Company’s computer systems and ensuring providing technical support to users both in office and on board vessels own/operated by the Company. Installing and configuring computer hardware operation systems and applications; Monitoring and maintaining the office and ship computer...


  • Singapore This Is An IT Support Group Full time

    Minimum Requirements: 12-15 years of experience in a Banking environment. Domain Knowledge: Significant domain knowledge in Core Banking, Transaction Banking, Cash Management, and Payments. Software Development Methodologies: Good understanding and experience in various software development cycle methodologies, including migrating from Waterfall to Agile...


  • Singapore TALENTSIS PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities:· Ensure smooth running of the Company’s computer systems and ensuring providing technical support to users both in office and on board vessels own/operated by the Company. These include but are not limited to:o installing and configuring computer hardware operation systems and applications;o monitoring and...

  • Technical architect

    4 days ago


    Singapore This Is An IT Support Group Full time

    Technical Architect Overview We are seeking a seasoned AWS Technical Architect to design, implement, and optimize our cloud infrastructure on AWS. The ideal candidate will have extensive experience with AWS services, infrastructure automation using Terraform, and in-depth knowledge of networking, compute, storage, database, monitoring, and alerting...


  • Singapore This Is An IT Support Group Full time

    Description As a Global Technical Specialist for Hitachi Energy, you will work strategically with internal and external communications projects. We are seeking a highly motivated Technical Specialist with experience in SCADA/EMS/DMS/OMS Solutions including analytics and IT/OT integration. The right candidate will be responsible for strategy and design of...


  • Singapore This Is An IT Support Group Full time

    Job Descriptions Carrying out maintenance, repairing and servicing tasks Attend to defects and complaints promptly Operate, isolate and rectify building addressable fire alarm system faults Replace Smoke Detectors, manual call points, etc. Conduct fire alarm testing Prepare and review complete documentation of maintenance work Requirements 3 years and above...


  • Singapore This Is An IT Support Group Full time

    ADVANCE. AI is a leading AI company that provides digital transformation, fraud prevention, and process automation solutions for enterprise clients. A leader in Artificial Intelligence, risk management, it currently partners with over 700 enterprise clients across banking, financial services, fintech, payment, retail, and e-commerce sectors. ADVANCE. AI has...


  • Singapore This Is An IT Support Group Full time

    Key responsibilities: Responsible for end-to-end software development and support. This includes pre-project initiation, impact analysis, functional specifications to development, implementation, testing and support. Responsible for the understanding and contributing to the technical solution from design through to code level. Partner with business...


  • Singapore This Is An IT Support Group Full time

    Principal Accountabilities: Assist with creating and implementing basic sales systems for specific products Prepare product documentation Assist with organizing seminars and training for clients, potential clients and partners Conduct market research for products offered by the competition, analyze the market and provide guidance and advice to sales...


  • Singapore This Is An IT Support Group Full time

    Responsibilities: Manage coverage of telephone and email service support to customers to provide technical support in a timely and effective manner for all products Investigate customer complaint at 1st level. Advise and guide customer with solution. If problem cannot be resolve over phone or email, schedule technician and fix service appointment. Escalate...