Customer Service Specialist #EAT

1 week ago


Singapore RECRUIT EXPRESS PTE LTD Full time
Roles & Responsibilities

Duties :

  • Generate sales order for order processing.
  • Accepting order inquiries from customers and responding with follow-up queries.
  • Handling and resolving customer feedbacks.
  • Ensure all deliveries to customers are properly communicated to all parties.
  • Co-ordinate with Logistics/ 3rd party to ensure on-time delivery.
  • Verify certificate of analysis/ compliance, applying inspection status.
  • Preparing, generating and distributing order acknowledgements and daily reports.
  • Maintaining database of customer contacts.
  • Maintain good filing and retrieval system to ensure easy access of work documents.
  • Any other duties as assigned

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:angelateh@recruitexpress.com.sg

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Interpersonal Skills
Customer Engagement
Administration
Logging
SAP
Compliance
Freight
Communication Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Shipping
Customer Service Experience

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