E-Commerce Team Lead

2 days ago


Singapore HOUSE OF 28 PTE. LTD. Full time
Roles & Responsibilities

Job Descriptions:

  • Optimize product listings to drive sales and improve visibility on platforms like Shopee, Shopify and Lazada.
  • Monitor performance metrics (ROI) and run promotions to boost sales and visibility.
  • Assist in pricing strategies, product launches, and promotional activities.
  • Track campaign performance and ROI, making adjustments to improve conversion rates and sales.
  • Manage and constantly improve on the development and implementation of all e-commerce sites managed by the Company, including own e-commerce, marketplaces and 3rd-party retailer sites.
  • Responsible for the maintenance and submission of product and promotion listings in Online Website platform
  • Handle customers' communications via phone, email, social media and other means
  • Handle customer enquires, feedback and returns, and perform service recoveries.
  • Check and tally the physical stock to ensure stock inventory accuracy, address any shortages or discrepancies
  • Handle goods returns and stock adjustments. Perform annual stock take and regular stock counts

Job Requirements:

• At least 5 years of proven experience in related field

• Prior experience in ecommerce or digital marketing strategist is a plus

• Familiarity with digital marketing tools like Google Analytics, Google Ads, Facebook Ads, email marketing platforms, and SEO/SEM tools.

• Proficient in Woocommerce, Shopify, Wordpress

Tell employers what skills you have

IFRS
Working Capital Management
Listings
Continuous Process Improvement
Inventory
Job Descriptions
Email Marketing
WooCommerce
Virtual Teams
Google Analytics
US GAAP
Pricing
Turnover
WordPress

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