Application Support Team Lead

1 month ago


Singapore SEARCH INDEX PTE. LTD. Full time
Roles & Responsibilities

  • Team Lead / Supervisory Exp
  • IT Application Support Exp
  • SQL Scripting Exp
  • Able to do night support remotely, 2 to 3 times in a month

Responsibilities

  • Provide application support, analyze, investigate & manage daily application issues / incidents
  • System / Issue monitoring & tracking of resolution through incident management system
  • Perform query job
  • Work with cross functional teams for incident investigation and follow up
  • Perform application deployment, support post deployment and post maintenance verification activities
  • Perform project documentation, generate data statistics & reports
  • Administration of application configuration, user account, and support audits activity

Requirements

  • Possess a Degree in Computer Science / IT or equivalent
  • Minimum 2 - 3 years of application support and end user management experience
  • Possess supervisory / team lead experience
  • Experienced in writing scripts using SQL
  • Strong analytical and communication skills
  • Able to provide night support 2 - 3 times in a month (based on roster)

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

  • Reason for leaving each past & current employment
  • Salary drawn for each past & current employment
  • Expected Salary
  • Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.


Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076


Tell employers what skills you have

Structured Query Language
SQL database
Incident Support
Troubleshooting
application testing
Interpersonal Skills
resolve incident tickets
Scripting
Information Technology
Incident Investigation
SQL Query
User Management
SQL
Application Support
database query
Communication Skills
Team Lead
Team Player
MS SQL
Incident Management

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