ITIL/ITSM Manager

Roles & ResponsibilitiesThe Opportunity:The ITIL/ITSM Manager will be responsible for developing, implementing, and managing the IT Service Management (ITSM) framework based on ITIL best practices. This role includes leading the preparation and execution of ISO/IEC 20000 certification, overseeing IT service processes, and ensuring compliance with industry...

Roles & ResponsibilitiesKey Responsibilities:Design and develop scalable ITSM solutions using ServiceNow. Integrate ServiceNow ITSM with AWS to streamline IT service workflows. Collaborate with cross-functional teams to gather business requirements and implement solutions. Optimize ITSM configurations and ensure compliance with security and governance...

Roles & ResponsibilitiesPrimary Responsibilities and ActivitiesAct as a trusted advisor and technical expert, guiding organizations on their journey to leverage ServiceNow's IT Service Management (ITSM) platform.Consultant to utilize expertise to design, implement, and configure ITSM solutions that streamline IT processes, improve visibility, and enhance...

Roles & ResponsibilitiesWe are looking for a passionate and results-oriented IT Service Management (ITSM) consultant with 5 years of experience in designing, implementing, and optimizing ServiceNow solutions for improved IT service delivery. Proven ability to collaborate with clients to understand their needs and translate them into customized ServiceNow...

Roles & ResponsibilitiesAbout the jobJob Summary:We are seeking a highly motivated and experienced Service Delivery Manager (aka Response Centre Manager) to oversee and optimize the operations of our Response Centre. The Response Centre consists of Network Operations Center (NOC), Helpdesk, and IT Service Management (ITSM) functions. The ideal candidate will...

Roles & ResponsibilitiesOur client specializes in software transformation and technology operations enhancements. They are seeking an experienced Senior Technical Consultant, responsible for building strong relationships with clients and proposing services that will push them towards value realisation and achieving their mid-term business goals.Oversees...

Roles & ResponsibilitiesThe OfferJoin one of the select ServiceNow partners in SEA at its inception and play a pivotal role in shaping its future. Exciting opportunity to work closely with Enterprise IT, ServiceNow, and Management Consulting industry veterans, who have built and scaled businesses across APAC.About EmployerDT Systems is a pure-play...

Roles & ResponsibilitiesSummaryThe successful candidate will be responsible for developing tools/applications to improve or optimize Service Integration and Management operations, including but not limited to IT Service Management (ITSM), end user computing and collaboration servicesResponsibilities Develop and maintain software applications/tools to...

Roles & ResponsibilitiesThe Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and...

Roles & ResponsibilitiesThe Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and...

Roles & ResponsibilitiesThe Service Request Analyst is responsible for processing and managing IT service requests in line with organizational policies and SLAs. This role involves logging, tracking, and coordinating service requests while ensuring timely fulfillment. The analyst works closely with IT teams, end users, and vendors to support smooth...

Roles & ResponsibilitiesWe are hiring a Corporate IT Engineer to provide technical support for desktop systems, networks, and applications. The role involves troubleshooting hardware and software issues, ensuring smooth IT operations, and delivering excellent customer service. This will be a direct permanent employment with our...

Roles & Responsibilities• Must have relevant working experience in the implementation of ServiceNow solution with relevant experience in ServiceNow ITSM, IRM, SPM and/or HRSD will be preferred.• Responsible for implementing solution on ServiceNow • Review customer's current business processes and translate to customer pain points• Configure solution...

Roles & ResponsibilitiesJob Responsibilities:Manage infra projects to meet delivery to customer's satisfaction Handle project's scope of work according to requirements and contractual KPIs Manage external vendors/contractors for provision of material or support services Prepare project documentation, progress reports to meet quality standards Lead...

Roles & ResponsibilitiesWe are hiring a Corporate IT Engineer to provide technical support for desktop systems, networks, and applications. The role involves troubleshooting hardware and software issues, ensuring smooth IT operations, and delivering excellent customer service. This will be a direct permanent employment with our...

Roles & ResponsibilitiesThe Solution Architect role is one of the core components in all our implementations. This role encompasses aspects of Business Subject Matter Expert and Solution Architect.Job DescriptionLead solution implementation projects; Own technical and business design of the end-to-end solution during implementation; Conduct design reviews...

Roles & ResponsibilitiesAbout BCSBCS is NETS' wholly owned subsidiary, and is an entity within the NETS Group. It manages and operates clearing and payment infrastructure for the Singapore Automated Clearing House, including Fast And Secure Transfers (FAST), Inter-bank GIRO (IBG), Cheque Truncation System (CTS), and provides services for PayNow and SGQR...

Roles & ResponsibilitiesOverview:We are seeking a highly skilled and experienced Hybrid IT Engineer to manage, maintain, and optimize our Windows-based infrastructure and associated technologies within our hybrid IT environment. The ideal candidate will be responsible for ensuring the health, performance, and security of Windows servers and systems while...

Roles & ResponsibilitiesCompany's Profile:Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an...

The Lead Software Engineer/Assistant Manager will be part ofthe IT Service Management team in SIA's Information TechnologyDivision, focusing on enhancing IT operations efficiency andeffectiveness. This role involves managing initiatives to improveservice quality and operational resilience, including processimprovements and implementing new tools and...