Senior ITSM Developer
2 weeks ago
Key Responsibilities:
- Design and develop scalable ITSM solutions using ServiceNow.
- Integrate ServiceNow ITSM with AWS to streamline IT service workflows.
- Collaborate with cross-functional teams to gather business requirements and implement solutions.
- Optimize ITSM configurations and ensure compliance with security and governance policies.
- Provide mentorship and training to junior developers.
- Troubleshoot and resolve ITSM-related issues.
Requirements:
- Bachelor's degree in Computer Science, IT Management, or a related field.
- Minimum of 5 years of experience in ITSM development with ServiceNow and AWS.
- Strong understanding of ITIL best practices.
- Experience in automation and scripting for ServiceNow (JavaScript, REST API, SOAP).
- ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) is preferred.
MacOS
Reverse Engineering
ITSM
SOAP
REST
Scripting
JavaScript
Architectural Design
Mentorship
Windows
ITIL
IT Management
ServiceNow
Debugging
API
C++
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