Senior ITSM Developer

2 weeks ago


Singapore JOBSTER PRIVATE LTD. Full time
Roles & Responsibilities

Key Responsibilities:

  • Design and develop scalable ITSM solutions using ServiceNow.
  • Integrate ServiceNow ITSM with AWS to streamline IT service workflows.
  • Collaborate with cross-functional teams to gather business requirements and implement solutions.
  • Optimize ITSM configurations and ensure compliance with security and governance policies.
  • Provide mentorship and training to junior developers.
  • Troubleshoot and resolve ITSM-related issues.

Requirements:

  • Bachelor's degree in Computer Science, IT Management, or a related field.
  • Minimum of 5 years of experience in ITSM development with ServiceNow and AWS.
  • Strong understanding of ITIL best practices.
  • Experience in automation and scripting for ServiceNow (JavaScript, REST API, SOAP).
  • ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) is preferred.
Tell employers what skills you have

MacOS
Reverse Engineering
ITSM
SOAP
REST
Scripting
JavaScript
Architectural Design
Mentorship
Windows
ITIL
IT Management
ServiceNow
Debugging
API
C++
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