Jr Technical

1 week ago


Singapore HADRON GBS PTE. LTD. Full time
Roles & Responsibilities

Primary Responsibilities and Activities

Act as a trusted advisor and technical expert, guiding organizations on their journey to leverage ServiceNow's IT Service Management (ITSM) platform.

Consultant to utilize expertise to design, implement, and configure ITSM solutions that streamline IT processes, improve visibility, and enhance service delivery.

Experience Requirements:

Knowledge of ITSM processes, including Request Management, Change Management, Configuration Management, Incident Management and Problem Management.
Experience working in a global setting
Knowledge of ITIL process

Tell employers what skills you have

IT Service Management
Troubleshooting
Change Management
Interpersonal Skills
Release Management
Problem Management
Configuration Management
ITIL
ServiceNow
Incident Management
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